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Thursday, January 21, 2010

Skype weighs in on Clinton's response to China Internet freedom

Skype wasn't a target of the recent attack on Google and thirty other companies. Google is considering leaving China, where they believe the attacks originated. The United States government has not adopted a position until today's speech by Hilary Clinton on Internet Freedom. Here is Skype's official response to the Secretary's speech. I'll comment below.

SKYPE LAUDS U.S. STATE DEPARTMENT FOR PROTECTING INTERNET’S FREEDOM TO CONNECT PEOPLE ACROSS BORDERS

WASHINGTON, January 21, 2010 – Skype, the global internet communications company whose mission is to enable the world’s conversations, applauds Secretary Clinton, her senior adviser for innovation, Alec Ross, the State Department and the U.S. government for embracing and defending the principles of freedom of expression, privacy, and the freedom to connect to the Internet, as well as for their use of Web 2.0 tools for 21st century statesmanship.

“Conducting international relations by encouraging online interaction is an example of the Internet’s power to change the way governments and people around the world engage as part of one global community,” said Staci Pies, Skype’s Director of Government and Regulatory Affairs. “Secretary Clinton’s concerted effort to transform the State Department’s role from traditional ‘government-to-government diplomacy’ to ‘people-to-people diplomacy’ is a clear recognition that more and more people around the globe are turning to technologies like Skype to freely connect with one another across borders and to increasingly facilitate diplomacy, interaction and understanding.”

It seems State heard Rebecca MacKinnon's guidance on how not to save the Internet by focusing on human rights to connect. How will these high minded aspirations become policy? Can we expect tariffs on goods from censoring countries? "This product made by people with a censored Internet" product labels?

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Wednesday, January 20, 2010

Skype for Kindle? No way, says Amazon.

Skype for KindleWouldn't it be cool to have book readers that could IM and offer presence? Maybe take or make phone calls? Now that Amazon announced it will open its Kindle book readers to third party developers, Skype could build an app for this new platform.

No it can't. Amazon warns "Voice over IP functionality, advertising, offensive materials, collection of customer information without express customer knowledge and consent, or usage of the Amazon or Kindle brand in any way are not allowed."

I can think of three reasons for this ban:

  1. Amazon is worried about using up a year's worth of data plan with one long phone call.
  2. Amazon contracted to ban VoIP at the request of its mobile carriers.
  3. Amazon wants to reserve VoIP for a future Kindle product. The Amazon phone?

Kindles have a mobile phone built in and a lifetime data plan, apparently a dream VoIP device (although better speakers, a microphone, and a webcam would be nice). Amazon will require apps to pay for data transfers at $0.15 per megabyte. So I'm betting Amazon is most concerned with keeping the costs of their mobile plan affordable for users.

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Monday, August 17, 2009

Vote for 7 Portability panels at SXSW (including mine)

SXSW Interactive logoThe SXSW 2010 PanelPicker is up. You can vote for seven data portability talks (including mine) to be in the Interactive conference's program before 11:59 pm Central Standard Time on Friday, September 4. Vote for Me!

Vote Up! Ubiquity: The Future of Tech and What We Can Do Now (Elias Bizannes, DataPortability Project). Internet + cloud computing + information + everywhere anytime anyway = ? Welcome to our new world of Ubiquity. Run by one of the founders of the DataPortability Project, this session will look at the longer-term trends in tech and what we can do now to innovate and accelerate this change. Business / Entrepreneurial / Monetization, Cloud Storage / Delivery, Economic Concerns, History of Technology, New Technology / Next Generation

Vote Up! Data Rights 2.0: the World Beyond Privacy (Gil Silberman, peerFluence, Inc.). Web 2.0 is about the interpersonal: friends, actions, expression. Who owns this space? What are the rules and norms? We’ll review multi-party data rights like security, disclosure, portability, and informed consent, then gives some concrete advice on what interactive companies need to do to avoid trouble, and build trust. Business / Entrepreneurial / Monetization, Community / Online Community, Social Networking

Vote Up! Data Portability for Multiple Identities (Andrea Hill, Independent)Sometimes you don’t want them to know your name.. Roller derby skaters adopt alter egos. Those with serious health conditions may wish for discretion in their online activities. Who is responsible for ensuring an individual’s privacy, and what is lost by choosing not to share personal information? Cloud Storage / Delivery, Community / Online Community, Digital Distribution, Government and Technology, Social Issues

Vote Up! Discovery Identity: API’s of the Semantic Web (Glenn Jones, Madgex) Without much conscious thought, most of us have built identities across the web. We fill in profiles, upload photos, videos, reviews and bookmarks. This session will explore the practical use of Social Graph API and YQL to build new types of user experience combining identity discovery and data portability. Back-End Programming / Databases, Front-End Programming, New Technology / Next Generation, Social Networking

Vote Up! The 5W’s of Data Portability (Dave Morin, Facebook) With the advent of Web 2.0 came a new readable, writable Web. This user-driven Internet calls for control of identity, connections and usability. This panel will discuss how to leverage this new direction with identity providers such as Facebook Connect - including the successes, failures and learnings of the technologies. Accessibility / Web Standards, Case Study, Digital Distribution, New Technology / Next Generation, User Experience 

Vote Up! Let My Data Go! Portability Freedoms and Revolution (Phil Wolff, Skype Journal) Want the freedom to move from site to site, bringing your online information, experiences, and friends with you? Instead sites lock us up and evict us. We've had privacy policies for ten years. Where is our Portability Policy? Where is our portability? What can we do now? Community / Online Community, Government and Technology, Licensing / Fair Use / Copyright, New Technology / Next Generation, Social Issues

Vote Up! Cloud Portability: A Standard for Using Cloud Resources (Alex Polvi, Cloudkick) This talk will discuss the on going effort to standardize the interfaces into the cloud. Currently every cloud provider has a unique, proprietary, API for consuming the services they offer. The cloud computing interoperability movement aims to provide standards that will overcome vendor lock-in, benefit the consumers, and allow the cloud ecosystem to grow transparently. Accessibility / Web Standards, Information Architecture, Open Source

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Monday, July 6, 2009

NYC 311 hypes Skype, barely supports it

Skype 311 - faux logoNew York City Mayor Michael Bloomberg announced (video Skyping in from City Hall) five technology initiatives last week at the Personal Democracy Forum Conference. In one of the initiatives, The City's 311 non-emergency service gets a Skype account. From the news release: "Through Skype – a software application that enables calls to be made over the Internet – people from around the world will be able to call 311 for free." A little press for Skype, a little co-branding for His Honor.

They've registered the NYC311 account (Skype names must now start with a letter and passwords must be strong). When I called the account with Skype, my call was forwarded to the 311 call center.

nyc311at089Sadly, there's not much substance behind the claim.

  • Nobody will answer if you befriend that account in Skype.
  • Nobody will answer if you chat with that account in Skype. 311 doesn't serve citizens through IM.
  • Nobody will receive files you send through Skype.
  • There aren't any links to Skype on NYC.gov.
  • Because nobody is running a Skype client with the NYC311 account, NYC shows as offline (meaning don't bother calling).  My status

With this NYC311  link, I've just climbed higher up the Site Skypification Maturity Model than the City of New York.  

Here's what I mean.

    Skype Journal Site Skypification Maturity Model

    Level 0: None
    What's Skype?

    Level 1: Static
    Storing Skype names and Skype-linking Phone Numbers

    Storing and linking people’s Skype names is one part. The other is to offer SkypeOut links for PSTN phone numbers.

    Tech: Skype’s “skype:” html protocol to launch Skype from a browser link.

    Level 2: Dynamic
    Integrating Skype Presence

    Is this person available for a call now? You can show a person’s Skype presence in a web page.

    You can also use presence information to inform other site behavior. For example, you might aggregate presence data for a team to create collective presence scores.

    Tech: Polling Skype’s web presence services

    Level 3: Peering
    Syncing Skype Profile, Social Graph, and History Data

    Skype clients are information rich. You can use that data to enrich profiles, enhance your site’s social graph (who knows whom, how, and how they interact), collect communication histories (who talked to whom, when, for how long), and import chat archives.

    You can keep your site's data synced with Skype's by refreshing active connections with your Skype client.

    Tech: Using Skype’s client APIs to log in on behalf of a user. With that access you can both read and write to the client, and trigger conversations. At large scale, you will need to operate a Skype client farm.

    Level 4: Transactional
    Integrating Skype Business/Commerce Services

    Skype offers some access to its payment services. PamFax is an example of this, where customers pay with Skype credits for sent faxes.

    Tech: Skype publishing and DRM client and web service APIs.

Mayor Bloomberg: Skype 311
The nyc311 Skype profile,
without avatar.

Call center services like OnState build in much of that functionality at no extra cost.

Skype looks like an alternate phone number, as far as New York's 311 service is concerned. Old school telephony without any Web 2.0 sophistication, effort, or benefits.

Skypeland hasn't noticed. "Over the past four days we’ve spent about $1 in total for call forwarding, including the cost incurred for multiple test calls" said a DoITT spokesperson. That's about 15 minutes of calls per day. Including my eleven and a half minutes getting referred to DoITT for questions.  

311 is an amazing step forward in eGovernment. 18 million calls come in each year (and growing) and caller satisfaction rates are high. 311 resolves 4 out of 5 calls without a transfer. They make it easier for citizens to put their city government to work on problems large and small.

I'm an émigré from New York, formerly of the 50th Street Station neighborhood, now gentrified beyond recognition. I'm always pleased to see the City breathe in new ideas and chew on them. Let's check in a year from now and see if skype:nyc311 earns traction.

See also:

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Friday, June 5, 2009

King of Broadband

FCC acting chairman Michael Copps just named Blair Levin to coordinate the construction of the FCC's broadband plan. Thank you, Chairman Copps! Mazel Tov, Mr. Levin!

Astoundingly great, ubiquitous, pervasive, cheap, uncensored, clean, accessible, fair and market-driven broadband might be possible with a national plan. A former commissioner, Levin understands the deeper tech, social, economic and political forces at play, and the players. Skype's Chris Libertelli told FierceVoIP last year that "Levin would make an excellent FCC chairman." (He didn't get the job.) Blair's a nice guy who knows the lyrics to Winnie the Pooh songs.

The first months of the Obama administration's broadband efforts focused on quick, temporary, job creating projects. In his new role, Levin focus on "the whole ballgame." The video is from January 2009's State of the Net Conference where he discusses some of the gaps a national broadband plan could discover and fill.

Great broadband makes Skype better, so this appointment is a hopeful portent.

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Thursday, May 14, 2009

Tune in to the Revolution. Live.

Anything with freepress summit: changing media by you.Susan Crawford has my attention. Tune in now.

hashtag: #fpdc

Tune In, Agenda, Speakers, Resources, News, FAQ

 

News release:

Michael Copps, Vivian Schiller, Susan Crawford to Keynote Free Press Summit

Event to highlight public interest policies on Internet, journalism and public media

WASHINGTON -- The Free Press Summit: Changing Media in Washington, D.C., tomorrow will feature keynote speeches by Acting Federal Communications Commission Chairman Michael Copps, Vivian Schiller, president of National Public Radio, and Susan Crawford of President Barack Obama's National Economic Council.

What: Free Press Summit: Changing Media
When: Tomorrow, May 14, 2009, 9:30 a.m. -- 5 p.m.
Where: Newseum, 6th St. and Pennsylvania Ave., Washington, D.C.

*** The Free Press Summit will be streamed live at http://www.freepress.net/summit

The one-day event will highlight the policies to reshape the future of the Internet, journalism and public media. Free Press will also release a new book, Changing Media: Public Interest Policies for the Digital Age. The full agenda is included below.

9:45 a.m. Welcome to the Free Press Summit

  • Josh Silver, Free Press
  • Alberto Ibargüen, The John S. and James L. Knight Foundation

10:15 a.m. Changing Media: Public Interest Policies for the Digital Age

11:00 a.m. Morning Keynote

  • Michael J. Copps, Acting FCC Chairman

11:45 a.m. A View from the White House

  • Introduction: Tim Wu, Free Press
  • Susan Crawford, President Barack Obama's National Economic Council

12:00 p.m. Roundtable Discussion on Changing Media

  • Ray Suarez, The NewsHour (moderator)
  • Reed Hundt, Former FCC Chairman
  • Michael Powell, Former FCC Chairman
  • Jessica Rosenworcel, Senate Committee on Commerce, Science, and Transportation
  • Ben Scott, Free Press
  • Ram Shriram, Sherpalo Ventures

1:00 p.m. Interactive Discussion: The Future of the Internet

2:15 p.m. Afternoon Keynote

  • Introduction: Alexandra Russell, Free Press
  • Vivian Schiller, National Public Radio

2:30 p.m. Interactive Discussion: The Crisis in Journalism

3:30 p.m. Interactive Discussion: Public Media’s Moment

4:45 p.m. Closing the Free Press Summit

For more information about the Free Press Summit: Changing Media, visit http://www.freepress.net/summit

###

Free Press is a national, nonpartisan organization working to reform the media. Through education, organizing and advocacy, we promote diverse and independent media ownership, strong public media, and universal access to communications. Learn more at www.freepress.net

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Monday, May 11, 2009

Q. What are the Skype TechPolicy issues?

I'm heading out to a technology public policy conference today. Tuning my ear to listen for new issues. Some already on the Skype plate...

  • Mobile Carterfone – freedom to use the device of your choice on a mobile network
  • Mobile Net Neutrality – US mobile carriers are blocking Skype voice calls from data services. See iPhone and Windows Mobile store policies written by carriers.
  • Net Neutrality – ISPs banned Skype. Should that be OK?
  • P2P Freedom – As Skype shows, p2p has legitimate uses yet copyright industry groups draft laws banning the technology.
  • Rural Access – Skype users needs cheap, capacious, ubiquitous, expandable broadband to the home and office.
  • Telco Antitrust – The big mobile, landline, and cable carriers are very profitable, even in a horrid economy. Evidence of undue market power?
  • Privacy – The US government is funding research to intercept Skype calls and uncover your Skype contacts
  • E911 – When does Skype become responsible for helping people call emergency services?
  • Unwanted Attention – Telemarketing, spam, spim, spit – we hate it all. What is government's role?
  • Carbon Footprint – Can Skype-like communication lower our personal and national environmental impact? What can Skype engineers do to lower it further?

See today's Free Press analysis Dismantling Digital Deregulation: Toward a National Broadband Strategy (pdf). DDD suggests the US:

    • Review every major FCC decision since the 1996 Act and reverse those that failed to promote broadband competition, openness and access. Congress should aid this process with a series of oversight hearings.
    • Develop a data-driven standard to identify local areas where broadband providers are abusing their market power, and use the tools in the 1996 Act to promote competition.
    • Expand and codify the FCC's "Internet Policy Statement" into permanent Net Neutrality rules. Congress should pass a Net Neutrality law to place these protections in the Communications Act.
    • Reclassify broadband as a "telecommunications service," which will allow the FCC to promote competition by reinstating open access rules where appropriate.
    • Transition the Universal Service Fund from supporting telephone service to supporting broadband infrastructure. Congress should aid this transition through oversight and legislation to provide a clear path for FCC action.
    • Produce an honest assessment of whether broadband is being deployed to all Americans in a timely fashion, as required by the 1996 Act.
    • Conduct a thorough review of policies governing competition and pricing in the "special access" and "middle-mile" or "enterprise" markets -- the broadband lines that connect cell phone towers and local area networks to the Internet.
    • Open more of the public airwaves to unlicensed use and promote shared spectrum for both low-power urban and high-power rural uses. Congress should instruct the FCC and the NTIA to identify spectrum that could be utilized.

Offline for a the afternoon, the better to pay attention and mingle.

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Tuesday, February 24, 2009

Skype asks US LOC to legalize jailbreaking mobile phones

The Electronic Frontier Foundation (EFF for short) petitioned the U.S. Copyright Office to allow people to put whatever software they want on their mobile phones. This would permit working around copy protection. 

Computer programs that enable wireless telephone handsets to execute lawfully obtained software applications, where circumvention is accomplished for the sole purpose of enabling interoperability of such applications with computer programs on the telephone handset.

Apple doesn't like this, saying the petition is an attack on the iPhone business model.

Apple is opposed to the proposed Class #1 exemption because it will destroy the technological protection of Apple’s key copyrighted computer programs in the iPhone™ device itself and of copyrighted content owned by Apple that plays on the iPhone, resulting in copyright infringement, potential damage to the device and other potential harmful physical effects, adverse effects on the functioning of the device, and breach of contract. The proponents of the exemption have also not satisfied their burden of proof of showing harm to non-infringing uses of the copyrighted works protected by the technological protection measures on the iPhone.

Specifically, it seeks through the proposed exemption to clear the path for those who would hack the iPhone’s operating system so that a proprietary mobile computing platform protected by copyright can be transformed into one on which any third party application can be run, without taking account of the undesirable consequences that would ensue from the transformation. EFF’s submission offers no proof that this proposed transformation would actually increase innovation or investment in creative works...

In other words, if just anyone can download just any software without Apple's approval, then Apple's stranglehold over the iPhone software market would be broken

The Mozilla Foundation likes the exemption, saying iPhone users should be free to use Mozilla's browser instead of the one MicrosoftApple includes (consumer choice and control). They also say the exemption promotes open access to the Internet. When users cannot choose their browser software...

The choice in access means is equally important to an open web. today, all consumers do not have a lawful means of exercising their choices, because some devices are tethered to particular software chosen by the hardware vendor. As a result, it limits the means by which users can access and use the Internet. When this happens, consumers' experience of the internet – an open and public resource – is artificially constrained and unnecessarily defined by the hardware vendor because users are required to use that particular software in order to access and use the Internet.

Paraphrasing, when one company controls your browser, that company controls what you see, how you see it, and how you participate. You may trust that company, but you shouldn't have to.

Skype supports the exemption [full text below]. Skype says the freedom to install software powers the freedom to use your phone with different mobile carriers. They say copyright law shouldn't be used to keep people from switching telephone networks (locking) or from using the software they want (blocking).

And there's Skype's obvious self-interest:

Copyright law should not interfere with a user using his or her phone to run Skype and enjoy the benefits of low- or no-cost long-distance and international calling.

The comment period ended 2 February 2009. Next steps are Copyright Office public hearings in the next few months and published decisions later this year.

See also:

 

Full text of Skype's comment on the petition below:

Before the
COPYRIGHT OFFICE
LIBRARY OF CONGRESS
Washington, D.C.
In the matter of
Exemption to Prohibition on Circumvention of Copyright Protection Systems for Access Control Technologies

Docket No. RM 2008–8
COMMENTS OF SKYPE COMMUNICATIONS S.A.R.L.

Skype Communications S.A.R.L. (“Skype”) hereby files these comments in support of the proposals to exempt from the prohibition on circumvention of access control technologies computer programs that enable individuals to use software applications of their choice on wireless telephone handsets and that enable individuals to use such handsets on wireless networks of their choice (Classes 5A–5D in the Notice of Proposed Rulemaking[1]). As discussed below, allowing consumers to use devices and software applications of their choice on wireless networks maximizes consumer choice and encourages innovation, and should not be restricted by copyright law.

Skype is a global software company whose software application allows its users to communicate with individuals around the world, either for free (when communicating with other Skype users) or at very low rates (when calling PSTN phone numbers). In less than six years since founding, Skype has revolutionized the voice calling market, giving hundreds of millions of users[2] an easy way of staying in touch with friends and loved ones and reducing their long-distance bills (particularly international-calling bills). The Skype software client marries the traditional appeal of voice calling with additional features such as video calls, instant messaging, file transfer, online payment, and so on. Like many software applications that use the Internet, Skype first became popular being used on wired broadband networks; however, its wireless software client is increasingly popular as wireless users seek the benefits offered by Skype including cheaper calls, online presence detection, etc.

Skype strongly supports open wireless broadband networks; i.e., wireless networks on which users can attach (nonharmful) devices of their choice (“no locking”) and use software applications of their choice on such devices (“no blocking”). In February 2007, Skype filed a Petition for Rulemaking[3] with the Federal Communications Commission (“FCC”) asking that wireless broadband networks be operated under these openness principles, in keeping with the FCC’s Broadband Policy Statement[4] and its seminal Carterfone[5] decision.[6] A few months later, the FCC adopted no locking and no blocking rules to a vital block of spectrum auctioned off for use by wireless broadband networks.[7]

Over the past several months, the nation’s wireless carriers have increasingly embraced the principles of open wireless networks — though their actions so far do not match their words. Wireless carriers and the handset manufacturers they strike deals with continue to employ various means to keep users from using devices and software applications of their choice — from terms of service to the software and firmware loaded on the handsets sold by the carriers. Where carriers and handset manufacturers allow the use of third-party software applications, such as Apple’s iPhone App Store (used on the AT&T network) or Google’s Android (used on the T-Mobile network), the carriers and handset manufacturers reserve the right not to permit the use of software applications that it deems harmful to its business. For example, while it is possible to install adaptations of VoIP applications on some smartphones,[8] carriers’ Terms of Service typically block more robust “end-to-end” VoIP products that use a wireless broadband connection rather than a narrowband connection that uses the carriers’ regular wireless voice minutes. The adapted versions of applications like Skype do not provide wireless consumers with the full range of innovative features that would be available if VoIP application developers were able to harness the full benefits of the wireless data plans that the consumers pay for.

Skype opposes any attempts to restrict the ability of individuals to use devices and software applications of their choice on wireless networks,[9] and, therefore, supports the proposals to exempt from the anti-circumvention provisions:

1. Computer programs that enable wireless telephone handsets to execute lawfully obtained software applications, where circumvention is accomplished for the sole purpose of enabling interoperability of such applications with computer programs on the telephone handset,[10] and

2. Computer programs in the form of firmware or software that enable mobile communication handsets to connect to a wireless communication network, when circumvention is accomplished for the sole purpose of lawfully connecting to a wireless communication network.[11]

These two classes of exemptions will ensure that copyright laws do not interfere with the no blocking and no locking open wireless network principles. Enabling wireless handset users to use their unlocked phone on a network of their choice and to use legally-obtained software applications of their choice on their handsets will ensure that they enjoy the benefits of choice and competition with respect to mobile software applications and handsets — not simply choice among wireless networks. Copyright law should not interfere with a user using his or her phone to run Skype and enjoy the benefits of low- or no-cost long-distance and international calling.

More broadly, users should be able to use their choice of devices and software applications on wireless networks rather than being limited to those devices and applications that are “approved” by the wireless carrier. Allowing end users to choose the devices and applications they use gives them access to a much wider array of devices and applications than would restricting their choices to those offered by wireless carriers acting as gatekeepers — particularly in instances where carriers restrict access to applications, such as Skype, that may threaten part of their business model. An end-to-end network, in which consumer choice is empowered, ensures that innovation occurs at the edges of the network where hundreds if not thousands of application developers and software manufacturers, rather than a handful of wireless carriers, can compete to meet consumer demand.

* * *

For the foregoing reasons, Skype supports the proposals to exempt from the prohibition on circumvention of access control technologies computer programs that enable individuals to use software applications of their choice on wireless telephone handsets and that enable individuals to use such handsets on wireless networks of their choice, i.e. Classes 5A–5D. Skype supports no blocking and no locking policies, and opposes any limitations on these wireless consumer empowerment principles that may arise from the DMCA.

Respectfully submitted,

SKYPE COMMUNICATIONS, S.A.R.L.

Henry Goldberg
Devendra T. Kumar
GOLDBERG, GODLES, WIENER & WRIGHT
1229 19th St., N.W.
Washington, DC 20036
(202) 429-4900 – Telephone
(202) 429-4912 – Facsimile
Of Counsel to Skype Communications, S.A.R.L.

Christopher Libertelli, Senior Director, Government and Regulatory Affairs – North America
SKYPE COMMUNICATIONS S.A.R.L.
6e etage, 22/24 boulevard Royal,
Luxembourg, L-2449 Luxembourg

Dated: February 2, 2009

Footnotes:

  1. Exemption to Prohibition on Circumvention of Copyright Protection Systems for Access Control Technologies, Docket No. RM 2008-8, 73 Fed. Reg. 79,425, 79,427 (2008).
  2. Skype has over 400 million registered users worldwide.
  3. Skype Communications S.A.R.L. Petition to Confirm a Consumer’s Right to Use Internet Communications Software and Attach Devices to Wireless Networks, RM-11361 (filed Feb. 20, 2007) (“Skype Petition”).
  4. Appropriate Framework for Broadband Access to the Internet over Wireline Facilities, CC Docket No. 02-33, Appropriate Regulatory Treatment for Broadband Access to the Internet Over Cable Facilities, CS Docket No. 02-52, Policy Statement, FCC 05-151 (rel. Sep. 23, 2005).
  5. Use of the Carterfone Device in Message Toll Telephone Service, 13 FCC 2d 420 (1968).
  6. The Skype Petition remains pending at the FCC.
  7. See Service Rules for the 698-746, 747-762 and 777-792 MHz Bands, Second Report and Order, WT Docket No. 06-150, FCC 07-132, at 88, ¶ 189–230 (rel. Aug. 10, 2007) (“700 MHz Order”).
  8. See Bob Tedeschi, Phone Smart: Free Internet-Calling Services Join the Cellphone App Market, N.Y. Times, Jan. 29, 2009, at B5, available at http://www.nytimes.com/2009/01/29/technology/personaltech/29smart.html.
  9. The only exceptions to open wireless networks should be for devices that harm the network and for restrictions on the use of software applications that result from reasonable network management practices.
  10. 73 Fed. Reg. at 79,427, Class 5A.
  11. 73 Fed. Reg. at 79,427, Class 5C. Note that Classes 5B and 5D are almost identical to Class 5C and are treated as such in these comments.

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Saturday, January 31, 2009

Google's Three Opportunities for FCC2009

Emerging Communications 2009Emerging Communications' Lee Dryburgh interviewed Richard Whitt, Google's Washington telecom and media counsel.

Whitt sees three opportunities for Google and the emerging communications community.

        • The stimulus package. It may incent next generation broadband.
        • Unlocking more of the government wireless spectrum. So it can be put to use.
        • Defining a national broadband policy.

If you like Lee's Richard Whitt interview, Whitt will speak at eComm09 in San Francisco.

NOTE: While the early bird discount ends today, you can still get 20% off with your 'skypejournal' discount code. See you there.

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Talk with Phil Wolff on Twitter or FriendFeed or on Skype.
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Sunday, January 4, 2009

Would you trust Skype with your vote?

I've been wracking my brain for the defining Skype moments of 2008.

It comes down to Skype's identity. The marketing, psychology, defining oneself sense; not the login, badge sense.

Brand marketers may talk of lovemarks, but trust comes before love. two bottles of Coca-Cola BlākWe trust Coke products to be Coke-like in taste, feel, fragrance, color, and packaging, for example. We trust products not to hurt or endanger us (unless you're into that kind of thing). We trust brands to keep their promises.

The people of Estonia trust their electronic voting systems with the fate of their nation. In a country that recently survived cyberwar, that's a lot of trust.

Estonia conducts elections online.  Building on successes in 2005 and 2007 they recently approved voting with mobile phones by 2011. The Estonian National Electoral Committee (VVK) will provide SIM chips to Estonian voters for free. AS Sertifitseerimiskeskus (SK) logoThe special chips from AS Sertifitseerimiskeskus (SK) will authenticate voters and keep vote transmissions secret using public key encryption.

Would you trust Skype's technology and Skype's business with your vote?

If you asked me in 2007, I'd have said yes. Skype's brand promises privacy and safety. Outside security experts applauded Skype's authentication, strong encryption, and ability to bypass most obstacles. Skype is an eBay company (though few people know this) and borrows some of our trust of eBay and PayPal.

I'm unsure now, as 2009 starts.

Skype's technology is strong but incomplete. Skype's encryption is end-to-end, from Skype client to Skype client. Nobody can listen in. So the weak points are the end points: a user's PC or Skype-enabled device and the gateway to the the voting system. Secure those end points and you'd have a pretty secure system.

That's not the whole story, though. We learned in 2008 that Skype shared a copy of their desktop source code with the TOM-Skype joint venture in China. That includes Skype's authentication (proving who you are) and encryption (foiling eavesdroppers) code.

We don't know how many people, including TOM-Skype former employees, contractors, and members of Chinese security services, have access to that code. (Hypothetically, if I offer a $1000 bounty, would someone sell me a copy?) Many people have the means to interfere with an election conducted through Skype. Given time, we know a way finds itself in the hands of those with a will. 

Speaking of intent, let's return to the joint venture. Skype's founding executives traded code for access to China. China is now Skype's largest market. The new executive team tightened up operational security, minimizing unauthorized access to log files, surveillance, and source code.

Despite Skype's 2008 policy review, the original deal stands:

  • TOM-Skype gets a copy of Skype's source code with each major release,
  • TOM-Skype modifies the Skype software to comply with China's government agencies,
  • TOM-Skype shares data collected with users with Chinese agencies,
  • TOM-Skype does not disclose that privacy breach to customer before or after sharing. 
  • Skyper's talking with a TOM-Skype users are surveilled like TOM-Skype users

This is the arrangement we know of. We don't know if Skype agreed to similar arrangements with, for example, EU law enforcement or USA intelligence agencies.

Landline and mobile phone companies have long given keys to their networks to law enforcement and communications intelligence agencies. We're accustomed to the rule of law applying to our phones. We hope, we assume, we believe, perhaps naïvely, that our phone company keeps our secrets.

It is sad to let go of those illusions regarding Skype.

So this goes back to Skype's brand promise of privacy and security.

Do you trust Skype? 

Would you trust Skype's corporation with your vote?

With your country? With your liberty and freedom?

I'm less certain.

 

photo: Coca-Cola Blāk by The Rocketeer

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Monday, November 10, 2008

The cable connecting Gore to Kerry to Obama

I'd like to make two points.

First, the Democratic party learned grassroots organizing on W's watch. There's an exponential curve moving:

  • from nothing in the 2000 Gore/Bush election,
  • through substantial roots activity in the 2004 Bush/Kerry campaign,
  • to overwhelming in the 2008 Obama/McCain victory.

Second, the elements that made campaigning so lively, engaging, social and meaningful may show up in Obama's governance.

You may not know this about me but my gig before Skype Journal was volunteering on the John Kerry presidential campaign.

Ten of us met in Berkeley a few months after the first Howard Dean meetups in San Francisco's East Bay. We became five thousand full time volunteers over 18 months until election day 2004. Our two-county grassroots operation made more than one million phone calls to swing states. 1,000,000.

We had no control over the candidate and his campaign staff, so we focused on what we could do ourselves. Using an American football analogy, we thought of East Bay Kerry as the ground game and the national campaign as the air game. 

We modeled many of the practices used today in the Obama campaign.

  • Communications and coordination
    • Local blogs. Feed aggregation. CMS. All with free/cheap technology.
    • National event directory. Developed locally, adopted by the campaign, used to drive activity.
    • Yahoo mailing lists.
    • Focus on organizing, not policy/issues.
  • Managing
    • Grassroots organizational structures that scaled and split.
    • Professional guilds (writers, coders, designers, speakers, lawyers) ran service bureaus for grassroots orgs in swing areas.
    • Netroots fundraising.
    • Meetups for recruiting volunteers.
  • Operations

Lots of peopleware with just a touch of technology to

  • speed things up,
  • keep costs down,
  • push activity out to the edge, and
  • help more people make smarter decisions.

We also revealed many problems.

  • How grassroots fund themselves without violating campaign finance law (or not).
  • Web applications absurdly hard to learn and use.
  • National message management vs. local enthusiasm.
  • Strangers instead of locals in GOTV efforts.
  • The speed and efficiency of offline missing the disconnected and offline.
  • Difficulty pairing union efforts with grassroots efforts.
  • Inability to activate and motivate stale and tired Democratic Party organizations at the state and local levels.
  • Costly voter and geographic data sets that grassroots couldn't afford. Weak geomapping software for precinct walking.

Most of these problems were tackled by the Democratic National Committee in the 2006 races.

The Obama crew really built on those basics, applying four years of advances in

  • social media,
  • GIS,
  • cogsci,
  • smarter/mobile phones,
  • VoIM (like Skype),
  • streaming video,
  • agile methods,
  • creative commons and open source licensing,
  • emergent organization design,
  • more reliable and scalable server hosting,
  • SMS/texting (thank you American Idol),
  • internet sousveillance and surveillance,
  • flat rate long distance,
  • cheap conference bridges,
  • real estate 2.0,
  • and all the rest.

Near the end of the 2004 campaign we hoped to bring the Democratic netroots into the new administration.

  • Would there be a Chief Blogging Officer (CBO) as part of the white house communications office?
  • Would local groups be able to meet and have a say on national policy with a channel not just to their safe congressman but to the cabinet and to the white house policy advisors?
  • Would the conversation started in San Francisco's East Bay with 10 people sitting in a coffee shop, ending with 5000 full time volunteers in liberal Berkeley and Oakland and conservative Walnut Creek and Danville, continue into the new year?

We lost then. But what about now, after the Obama-Biden win?

Today, the hundreds of thousands of people who gave up work, family time, and school to volunteer want to continue the experience of being connected civicly with each other and of influencing their nation.

Chris Hughes posted Moving Forward on My.BarackObama on Friday.

Over the past 21 months, millions of individuals have used My.BarackObama to organize their local communities on behalf of Barack Obama.  The scale and size of this community and its work is unprecedented.  Individuals in all 50 states have created more than 35,000 local organizing groups, hosted over 200,000 events, and made millions upon millions of calls to neighbors about this campaign.  There can be no question that these local, grassroots organizations played a critical role in Tuesday's victory.

What has made My.BarackObama unique hasn't been the technology itself, but the people who used the online tools to coordinate offline action.  My.BarackObama has always been focused on using online tools to make real-world connections between people who are hungry to change our politics in this country.

And the site isn't going anywhere.  The online tools in My.BarackObama will live on.  Barack Obama supporters will continue to use the tools to collaborate and interact.  Our victory on Tuesday night has opened the door to change, but it's up to all of us to seize this opportunity to bring it about.

In the coming days and weeks, there will be a great deal more information about where this community will head.  For the moment, let's celebrate this victory and know that the community we've built together is just the beginning.

More than 1400 comments on that thread.

We'll see what the election laws permit. The Obama Administration is already creating tools for change that may become a vital part of the national discourse, a force for good in our little-d democracy.

Competition fuels innovation. The pursuit of power, the struggle to help millions of people climb ladders of engagement and participation in your cause. These are a crucible with real consequences, measurable results, and strict fitness tests. How many lessons can we draw for the private sector, for education and for governance from what politics invents? Let's pay attention and dive in.

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Sunday, November 9, 2008

Obama transition team publishes technology goals

The Obama-Biden transition team launched Change.gov Friday. You can apply for a job or see how the new administration blogs its progress. RSS feeds for news and blog.

Change.Gov home pageA national technology agenda is one of the first items brought to the site from the campaign site, with few changes. 

The problem statement:

The Problem

We need to connect citizens with each other to engage them more fully and directly in solving the problems that face us. We must use all available technologies and methods to open up the federal government, creating a new level of transparency to change the way business is conducted in Washington and giving Americans the chance to participate in government deliberations and decision-making in ways that were not possible only a few years ago.

America risks being left behind in the global economy: Revolutionary advances in information technology, biotechnology, nanotechnology and other fields are reshaping the global economy. Without renewed efforts, the United States risks losing leadership in science, technology and innovation. As a share of the Gross Domestic Product, American federal investment in the physical sciences and engineering research has dropped by half since 1970.

Too many Americans are not prepared to participate in a 21st century economy: A recent international study found that U.S. students perform lower on scientific assessments than students in 16 other economically developed nations, and lower than 20 economically developed nations in math performance. Only one-third of middle class physical science teachers are qualified to teach in that subject, and only one-half of middle school math sciences have educational background in that subject area.

The outline:Change.Gov logo by you.

  1. Ensure the Full and Free Exchange of Ideas through an Open Internet and Diverse Media Outlets
    • Protect the Openness of the Internet
    • Encourage Diversity in Media Ownership
    • Protect Our Children While Preserving the First Amendment
    • Safeguard our Right to Privacy
  2. Create a Transparent and Connected Democracy
    • Open Up Government to its Citizens
    • Bring Government into the 21st Century
  3. Deploy a Modern Communications Infrastructure
    • Deploy Next-Generation Broadband
  4. Improve America's Competitiveness
    • Promote American Businesses Abroad
    • Invest in the Sciences
    • Invest in University-Based Research
    • Make the R&D Tax Credit Permanent 
    • Ensure Competitive Markets
    • Protect American Intellectual Property Abroad
    • Protect American Intellectual Property at Home 
    • Reform the Patent System
    • Restore Scientific Integrity to the White House
  5. Prepare All our Children for the 21st century economy
    • Make Math and Science Education a National Priority
    • Improve and Prioritize Science Assessments
    • Address the Dropout Crisis
    • Pinpoint College Aid for Math and Science Students
    • Increase Science and Math Graduates
  6. Prepare Adults for a Changing Economy
    • Lifelong Retraining
    • Build a Reliable Safety Net
  7. Employ Science, Technology and Innovation to Solve Our Nation’s Most Pressing Problems
    • Lower Health Care Costs by Investing in Electronic Information Technology Systems
    • Invest in Climate-Friendly Energy Development and Deployment: 
    • Modernize Public Safety Networks
    • Advance the Biomedical Research Field
    • Advance Stem Cell Research

I have little to add to the obvious:

  • The team has their communications act together.
  • They are more transparent about the Presidential transition than any team in history.
  • They are inviting public participation.
  • The vortex of lobbying that began on the campaign trail is more intense.
  • The devil is in the details.

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Tuesday, November 4, 2008

FCC puts off rural funding and freemium decision

The Federal Communication Commission scheduled it for election day, but they will not vote to reform intercarrier compensation and rural telephone subsidies as part of the Universal Service Fund (USF). While it may be brought up again, it probably won't be until the new presidential administration appoints new commissioners. Supporters had hoped for a delay to hold hearings in December. 

Some services, such as free conference calling, use loopholes in intercarrier tariffs to pay the bills. So some smaller states became a haven for services free-to-consumers but with costs born by the phone companies of out-of-state callers. These only becomes a problem for bigger carriers when their long distance services are sold at a flat rate while underlying costs vary. Some of the proposed rate reforms would have closed these loopholes. In anticipation of this ruling, companies like Skype partner VAPPS left their freemium model for a subscription model.

The country's largest carriers supported leveling the tariffs, which would have cut off payments to small phone companies supporting about one third of the United States. Opposition to these reforms came from telecom unions, state regulators, rural phone companies and rural ISPs.

Barack Obama expressed support for the USF, for funding rural telecom access, and for expanding the reach of broadband to rural America. The Chairman's decision clearly had nothing to do with today's election. 

2008 Telecom Issues by you.

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Tuesday, October 28, 2008

TOM-Skype Breach: Nart's Recommendations to Skype

This is the fourth and final of four posts resulting from an interview with Nart Villeneuve, principle investigator of the Citizen Lab report "Breaching Trust".

Having discussed some background to Nart's research, the activities of the Citizen Lab and answers to Phil's questions, Nart had a couple of recommendations for Skype going forward. As background, the Citizen Lab is a affiliated with the BerkmanCenter for Internet & Society's "Principles on Free Expression and Privacy" initiative"to protect and advance individuals' rights to free expression and privacy on the Internet through the creation of a set of principles and supporting mechanisms for ICT companies".

The goal of this project is:

Through the articulation of a broad set of common principles, the development of resources for implementation and a compliance structure, this collaborative effort is working to formulate an industry-wide response to guide businesses when they encounter laws and practices that may contravene international human rights standards or be at odds with law or culture in their home jurisdiction.

Participants in this project include Microsoft, Google, Yahoo along with several human rights organizations. It is hoped that having a joint industry-activist initiative would help companies avoid situations similar to the one which Skype has encountered in its TOM-Skype relationship.

Update: as I was writing this post today, a New York Times story on this initiative, now called the Global Network Initiative, broke and has more details.

An initial draft document (update: final document to be released tomorrow) is under review amongst the participants but Nart brought out three recommendations for Skype that would be consistent with the guidelines in the draft document:
  1. Include in Skype and/or the TOM-Skype client, as appropriate, an ability to provide notification to all participants in a conversation that a contact is participating in the conversation via the TOM-Skype client. In effect, this could be included in a more general identification of the version of Skype that other participants in a conversation are using. The reasoning for the providing version information was to let other participants know, via the version number, which feature set a participant can use in their Skype client installation.
  2. When a user types a message that is diverted via the TOM-Skype filter, a message, indicating that the recipient is missing content due to government regulations, comes back to the initiating party. For example: "To comply with local laws, this message has not been displayed to your contact." Often Nart found conversations where someone would type a message repeatedly when it was apparent the receiving party was not understanding the message being sent, yet the sender did not realize that the message was being filtered.
  3. Become a participant in the Global Network Initiative and its dialogue.
The hope is that, through an industry-wide initiative, foreign companies entering the Chinese market would have more negotiating power and a protocol for addressing issues that are raised in the process of establishing a business relationship in countries where the climate for free expression and human rights is restrictive. In an Opinion piece today, Om has other thoughts on the morality of this approach.

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Thursday, September 25, 2008

Skype and Federal Elections...

While the whole world knows that there is a U.S.federal election on November 4, little international notice has been given to Canada's upcoming federal election, October 14. But both are providing significant opportunities to make use of the Internet. Emails, text messaging, candidate websites. Twitter feeds all are coming into play.

In a post on Forbes.com this morning, Elizabeth Woyke talks about "Skyping the Election", where Skype is being used to connect campaign volunteers with voters and journalists with viewers.
Supporters of Sen. Barack Obama have turned to Skype, which processes both land line and cellphone calls over the Internet, in order to reach voters. In June, Elizabeth Edwards used Skype to chat with attendees of the Personal Democracy Forum, an annual conference on the intersection of politics and technology. In August, reporters from CNN, C-SPAN and NBC used Skype to report from the political conventions. And this weekend, volunteers in Santa Cruz, Calif., will use Skype-loaded laptops to target voters in Nevada, a key swing state.
The article goes on to quote Christopher Libertelli, Skype's senior director of government and regulatory affairs. Most amusing was this comment:
Libertelli is, naturally, also interested in having Sens. McCain and Obama speak to each other via Skype. "There was that recent press cycle about whether McCain invented the BlackBerry," he notes. "It would be interesting to see if the candidates know how to use Skype."
As one who has known for ten years, and come to appreciate the genius of, RIM co-CEO Mike Lazardis (who wrote his original plan for wireless email in 1992 and is still executing on it), I can only chortle at the claims that surface in political battles. John McCain is no Mike Lazaradis.

Last Monday, in a public forum contributing to OneWebDay, Skype was used to help with a debate about presidential campaign tech policies. Chris Libertelli's comments on net neutrality, the candidates' positions and its role within the overall presidential campaign can be found here.

I'm still looking for examples of Skype use in the Canadian election campaign; I'm sure it's quietly getting use in many ways by those candidates who have an enlightened appreciation for web technology.

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