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Thursday, December 10, 2009

Download: Skype for Symbian S60 3rd Edition Beta

Skype and Nokia announced at the February 2009 GSM World Congress that Nokia would pre-install Skype on its S60 smart phones by 2009q3. skype-for-symbian-logosIt won't happen this year but the limited release of Skype for Symbian shows progress.

This is a real client, not a Skype Lite thin client. It works over 3G and Wi-Fi You won't get the full Skype experience. You do get chat and calling. You don't get public chats or the ability to initiate a conference call. No video calling. No Wi-Fi via the Boingo-provided Skype Access service. No call transfer.

A few cautions. First, don't try this Beta on your phone unless it's on the list. Second, install it in memory; it's too slow if you run it off your SIM card. Third, Nokia's PC Suite backup won't backup Skype. So upgrades to Symbian or your firmware delete your Skype chat history. Fourth, you cannot forbid Skype from using 3G. If your data plan is capped or expensive, Skype may use it even when Wi-Fi is available. Skype doesn't ask or give you the choice. Last, it's an early beta, still with bugs or design defects that drop calls, give you confusing messages, make loud noises. Caveat downloader.

Cautions aside, go get it. Symbian S60 3rd Edition Feature Pack 1 devices (Nokia E71, E63, E66, N82, E51, N95, N95 8GB, N81, N81 8GB, E90). Symbian S60 3rd Edition Feature Pack 2 devices (Nokia N96, N85, 5320, 6210 Navigator, 6210 Classic, N78, N79).

Your Nokia isn't on the list? Check out Skype-compatible IM+ for Skype, Nimbuzz, fring or minifring.

Full text below of the Skype for Symbian User Guide (pdf).


User Guide

Skype for Symbian 3rd Edition Feature pack 1 and 2

Introduction

Skype for Symbian S60 enables you to use Skype on smart phones running the Symbian S60 3rd edition, Feature Pack 1 and 2.

This guide describes how to:

  • Install Skype for Symbian S60 smart phone
  • Configure Skype for Symbian S60
  • Use Skype for Symbian S60

Installation

Environment requirements

Skype for Symbian can be installed on any S60 Feature Pack 1 or Feature Pack 2 phone.

However, currently it has been verified to be functioning optimally on following phone models and phone firmware releases;

  • E 71 S60 3d Ed. FP 1 210.21.006 RM- 346
  • N 96 S60 3d Ed. FP 2 12.043 RM-247
  • N 85 S60 3d Ed. FP 2 10.045
  • 5320 S60 3d Ed. FP 2 04.13 ( 01-12-2008) RM-409
  • 6210 Navigator S60 3d Ed. FP 2 4.13 RM - 367
  • 6220 Classic S60 3d Ed. FP 2 4.13 RM- 328
  • N 78 S60 3d Ed. FP 2 20.149
  • N 79 S60 3d Ed. FP 2 20.175(06-04-09) RM-348
  • E 63 S60 3d Ed. FP 1 100.21.110 (14-11-2008) RM-437
  • E 66 S60 3d Ed. FP 1 210.21.007 ( 27-02-2009) RM-343
  • N 82 S60 3d Ed. FP 1 31.0.16
  • E 51 S60 3d Ed. FP 1 300.34.56 RM - 244
  • N 95 S60 3d Ed. FP 1 31.0.017
  • N 95 8 Gb S60 3d Ed. FP 1 20.0.016
  • N 81 S60 3d Ed. FP 1 11.0.045
  • N 81 8 Gb S60 3d Ed. FP 1 11.0.045
  • E 90 S 60 3d FP 1 300.34.84

It is recommended to update phone’s firmware to the latest one.

Installation on phone models not listed is not recommended.

Skype for Symbian requires at least 6 Mb of free storage space on your phone to install.

To function effectively, Skype for Symbian requires a high speed wireless Internet connection over a wireless (Wi-Fi) or 3G networks. The procedures to configure Wi-Fi and 3G features are beyond the scope of this document, but are typically performed by selecting ‘Applications->Tools->Settings->Connection->Access points’.

Recommended installation method

Skype for Symbian can be installed via various means, installation methods include;

  • OTA (Over the air)
  • Via Nokia PC suite
  • Via sending application sis file to phone via Bluetooth.

Supported installation locations

Skype for Symbian should be installed to phone main memory.

Installation to removable memory card is not recommended and can result in application performance degradations or launch failures.

Starting Skype for the first time

Notifications

On first start user is notified of details of client usage.

Application access

User asked to allow the application access to wireless connectivity and mobile network.

No emergency calls

User is informed that Skype for Symbian is not a substitute for an ordinary phone and cannot be used to make emergency calls.

Choose a connection

Please choose an access point that Skype will use to establish internet connection. In a while, you will be signed in to your account and will see Skype Contact list screen.

Creating new account

Accept terms of service.

To create a new account, please fill in all fields.

When you finished filling in ‘Create Account’ form, press ‘Done’– if the Skype name that you have entered has not been already taken; the new account will be created for you.

Signing in to existing account

If you already have an account you can choose ‘Sign In to Skype’. Fill in ‘Skype Name’ and ‘Password’ fields, then press ‘Sign In’.

Using Skype for Symbian

Main menu

Main menu provides quick access to all client features.

Contact list displays user contacts.

IMs contain chats and their history.

History contains a log of sent and received calls, files, voice mails ,SMS-es and authorization requests.

Contacts screen

The Contact list screen displays Skype users and phone numbers (for SkypeOut calls) you have added to your contacts list. It displays the current online status of each user, and allows you to manage your contacts.

Setting own Presence status

To set own online status, press ‘Options’ and select ‘Change online status’ from menu.

List of available Presence statuses:

  • Offline – you are not currently signed in to Skype.
  • Online – you are ready to make and receive calls or chat messages.Your status will be set to Online automatically when you sign in.
  • Away – indicates that you are online but away from your Pocket PC.
  • Do not Disturb –indicates that you are busy. Skype will not notify you of incoming calls or chat, although a Call tab is added to the tab bar when a call is received.
  • Invisible – allows you to remain online while others see you as offline.

Options menu

‘Options’ menu allows you to among other things;

  • Add a Contact to add known contacts.
  • Search for Skype Users to search for other Skype users based on selection criteria.
  • Change Skype Settings.
  • View ‘About Skype’ to provide information about the running version of Skype for Symbian.
  • View ‘Help’ screen.
  • Sign Out to end your Skype session.
  • Exit to close (as opposed to send to background) the Skype application.

IMs screen

This screen displays a list of active chats. You can open an active chat, set the chat topic, leave a chat and add or view chat participants.

History - Calls screen

This screen displays a history of received, dialed, and missed Skype and SkypeOut calls. It is possible to place a call directly from this screen by pressing ‘Green’ button.

History – Files screen

This screen displays a history of files sent and received to device. Individual files can be accessed from this screen.

History – Voice mails screen

This screen lists received voice mails. From this screen you can send, play and manage your voice mails.

History – SMS messages screen

SMS messages send by you are listed here. You can view and manage individual messages from this screen.

History – Contact requests

Unanswered authorization messages, contact details requests are displayed on this screen.

Settings – Call forwarding

Here you can manage the way Skype forwards incoming calls when you are offline, available options are;

  • Don’t forward – calls are not forwarded
  • Skype voice mail – calls are forwarded to your Skype voicemail (requires purchase of Skype voice mail service)
  • Other number – calls are forwarded to a specified number. (requires Skype credit and forwarding set up.)

Settings – Privacy

Here you can restrict which other Skype users can contact you. Privacy settings for chats and Calls are separate. Settings available for both types are following;

  • Anyone – any Skype user can contact you.
  • Only people in my Contact list – Skype users already in your contact list are allowed to contact you.
  • Only people with my details – Skype users with whom you have shared your details are allowed to contact you.

Settings - Connection

You can change different connection related settings here:

  • Default access point
  • 3G cost alert – if enabled, Skype will require explicit user permission to establish 3G connection.

Making a Call and Starting a Chat

  • To make a call, highlight one of your contacts, and press ‘Green’ button.
  • Alternatively, press Joystick Middle button – ‘Communication’ menu will be displayed. Select ‘Call’.
  • To start a Chat, press Joystick Middle button – ‘Communication’ menu will be displayed. Select ‘Start Chat’.

Incoming Skype Call

When you see an incoming call balloon, you have several options:

  • Answer the call by either pressing ‘Green’ button, or by selecting ‘Answer’ from ‘Options’ menu.
  • Reject the call by either pressing ‘Red’ button or by pressing ‘Reject’ soft button.

Note that during Incoming Call notification, ‘Red’ button does not dismiss Skype to background, but rather rejects incoming call.

Terminating ongoing Skype Call

  • To terminate active Skype call either press ‘Red’ button, or ‘End call’ soft button.

Dial a number

In order to make a call to any number, perform following actions:

  1. From Contacts screen, press ‘Options’.
  2. Select ‘Dial number’.
  3. Input correctly formatted phone number and either press Green button or select ‘Call’ from Options menu.

You can change your dialing prefix by pressing ‘Options’ ‘Country codes’ and selecting the country. Appropriate dialing prefix will be added automatically to phone number input screen.

Sending Voicemail

You can send a voicemail to other Skype users who have voice mail service enabled.

  1. From Contact list, highlight a contact.
  2. Press ‘Options’ select ‘Send Voicemail ’
  3. After voice mail greeting is played, recording of your voice mail is started.

Managing contacts

A contact is any Skype user you allow to talk or chat with you, or a SkypeOut number. Use Skype’s privacy features to decide who can and cannot contact you.

Known contacts

If you know the Skype name of a contact to add, perform the following tasks:

  1. Select ‘New Contact’ from the Contacts ‘Options’ menu.
  2. Select the ‘Search Skype users’ option.
  3. Type the Skype name of the contact – Skype will search for it, and display the results.
  4. Highlight desired contact and then select ‘Options->Add to Contacts’.
  5. In the ‘Enter a reason’ window, type a message to introduce yourself.

The new contact will appear on the Contact list. If the user authorizes you to see online status, the Contact list displays the current status for the user.

Alternatively, to add a SkypeOut contact, perform the following tasks:

  1. Select ‘New Contact’ from the Contacts ‘Options’ menu.
  2. Select the ‘Add phone number’ option.
  3. Enter the phone number into window and then select ‘Yes’.

Unknown contacts

If you do not know the Skype name of a user you want to add to your contacts list, perform the

following actions:

  1. Select ‘Options->Search’ from the Contact list screen.
  2. Type a name in the ‘Name or e-mail address’ of the Search screen, optionally specify search criterion using the remaining fields and then select ‘Ok’ button.
  3. After a short delay, Skype for Symbian displays a list of Skype users that match your search details.

Authorizing contacts

When a user requests to add you to a contact list, Skype for Symbian displays an authorization request notification. Open the notification to respond to the request.

Existing contacts

To manage existing contacts, perform the following tasks:

Highlight a contact you want to manage, and then select ‘Options->Contact’ submenu.

From here you can perform following tasks:

  • View the contact’s profile.
  • Rename the contact.
  • Remove the contact.
  • Block the contact.
  • Request authorization (only if you are not authorized yet).

If your contacts list is large, you can use the quick search facility to find a contact quickly and easily. While on the Contact list screen, simply press a button on the keypad – respective letter will appear in the text box to view only those contacts whose names begin with that letter.

Backup/Restore

Skype for Symbian is not included in the Backup performed by Nokia PC Suite. This means that if you Backup and later restore your smart phone, your Skype installation will be lost together with all your Chat history.


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Wednesday, August 12, 2009

Will a MicrosoftOnNokia deal affect the SkypeOnNokia deal?

Details will come in about six hours on another distribution agreement between Microsoft and Nokia, this time for a mobile edition of Microsoft Office 2010. A previous arrangement preloaded Microsoft Live products, including Skype rival Windows Live Messenger, on Nokia Series 40 and 60 handsets. Meanwhile, Skype hasn't shown up in retail channels preinstalled on some lines of Nokia's smart phones, as announced in February 2009 at the Mobile World Congress in Barcelona. [UPDATE: Skype and Nokia committed to release by the end of September 2009.] Will Skype be positioned as prominently as Live Messenger? Will mobile Office drive more Messenger use by tight Office-Messenger integration? Skype will sync with (share?) the N97's address book; will Messenger? Will an Office bundle come with Live Messenger? Will the mobile operators who block Skype distribution also object to Live Messenger?

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Call me at +1-510-316-9773, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private roundtable, one of the longest running public Skype chats.

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Wednesday, July 1, 2009

Weekly reading

Using Skype

Using Skype for Pain Management and Treatment of Chronic Pain. A hands-off therapy works just fine via Skype webcam. Alternative Health Journal.

50 Awesome Ways to Use Skype in the Classroom. It's an awesome list by/for teachers. Teaching Degree.org blog.

Soldiers head to war, Skype their mothers. "I'll Skype as much as I can. But Mom would like me to call every day, all day long, Skype every day, all day long. It doesn't exactly work that way," joked SPC Forney. Capital News 9, Albany, New York.

The World Mind Network advocates Skyping to improve the world. One conversation at a time.

Paris rolls out free Wi-Fi hotspots. The better to Skype with coffee. Click here to find the free hot spots in Paris.

Too Much Information.

"Skype or not to Skype, that is the question. But answering it invokes a larger conundrum: how to perform triage on the communication technologies that seem to multiply like Tribbles — instant messaging, texting, cellphones, softphones, iChat, Facebook, MySpace, Twitter; how to distinguish among those that will truly enhance intimacy, those that result in T.M.I. and those that, though pitching greater connectedness, in fact further disconnect us from the people we love." New York Times Magazine.

Our community

startingacabalCall for Papers: Digital ID World, September 2009, Las Vegas.

My rambunctious Call for Speakers at the Emerging Communications Amsterdam to be bold and visionary. 

Congratulations to Ken Camp, communications community leader extraordinaire and a heckofa nice guy, for joining the eComm team.

Charge for online news like SkypeOut does for calls: simple, prepaid, microcharges, no risk. So says James Fallows to Atlantic Monthly.

VoSKY PBX-Skype gateways are certified for Mitel PBX switches. Skype trunking to cut costs. This increases VoSKY's distribution.

Live Web, Real Time . . . Call It What You Will, It’s Gonna Take A While To Get It. Mary Hodder calls for better discovery and effective filters in live search. Mary's one of the early social media thought leaders and a pioneer in real time search.

Jajah connected its 1,000,000,000th call. Billionth. Jajah powers the voice parts of services like Yahoo! Voice, eHarmony, Jangl, Plaxo, Joyent, Callwave, Bitwine, iotum and Chumby. Just think: Skype walked away from this business two years' ago.

The Nokia N97 showed up in US stores last week. Did you find Skype preinstalled? Anyone? Anyone? Not due until Q3, but we can hope.

Skype seems to be running OK in Iran, assuming you can get online.

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Call me at +1-510-455-4384, Skype me, follow @skypejournal and @Phil Wolff.
Visit our Skype Journal private roundtable, one of the longest running public Skype chats.

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Wednesday, April 1, 2009

Mobile Skype for Vampires

Skype for Vampires: Mobile Software Suite

From the product pitch: "We'll bundle apps for the market to sweeten the attraction of mobile Skype for Vampires."

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Thursday, March 12, 2009

Friday reading

me

The New York Times logoI'm in the New York Times coverage of Google Voice. Quoted correctly (yay!) but before my own column on the subject came out (d'oh!). Google has some truly delightful advantages in the race to become the world's largest communications company. 

under

Australia's Telestra keeps Nokia N85 inside the walled garden, keeps Skype out. A year without growth leaves them cautious, even when Skype offers to pay.

nz Yellow logo by you.New Zealand's Yellow partners with Skype. Search through the Skype Directory and call most nz companies for free until June 10. 

the future

Foresight Institute gets a new president. Skype me (evanwolf) if you want to come to Dr. Hall's Sunday reception in Palo Alto. We'll all be talking molecular manufacturing, nanotechnology and the singularity.

Nokia shares its vision. Smartphones rising. Death of patience. Rewarding engagement. Personal expression. New learning economy. Clickable world. Personal relevance. A good summary of forces driving the interplay between mobile technology, industry dynamics, and human behavior.

the present

cdc logoOne in four drop landlines in some states according to a US Centers for Disease Control and Prevention (CDC) study. Turning to mobiles, an act of belt-tightening. Q. Of those who switch to mobile, how many have unlimited flat-rate data plans, favorable to Skype?

CRM Over Voice: Using Voice in New Ways for Service Providers to Retain Subscribers and Strengthen Brand. White paper by analyst Jon Arnold for Mobivox. The cool stuff starts on page 4. Speech recognition + VoIP + SaaS = Contextual CRM, creating touch points that add value to the customer journey. Jon explains why it's good and how to build it, using Mobivox as an example.

VoSKY sells Skype trunking to Majorcan hotel chain. Attach a box to your PBX and your staff doesn't even know they are calling through the Skype network at lower rates. 

Larry Dignan shows why mobile developers migrate from Symbian to RIM and Mac OS X. Growth and share favor the Bold. And iPhone.

the past

Transcript of Skype's Jonathan Christensen's talk about speech quality at the Emerging Communications Conference last week. History as prelude to something new?

gig

Benjamin Leviton seeks VoIP help: "I have a Brekeke SIP proxy server. I am looking for someone to remote on to my desktop, log into its interface and config my carriers with the proxy server. Also check the interface of Polycom phone and make sure it is working properly with the SIP proxy server." Contact:  +1-917-273-5808, ben@capitalfinanceusa.com, yahoo IM gcc644@yahoo.com, or skype:levtop.

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Sunday, March 1, 2009

Unlike death and taxes, mobile Skype is not certain

Vodafone, Orange, O2 and others will have to succumb to the market reality that the Skype offering is a win-win...
— Jim Courtney

Jim, you could be right, but I don't think so.

There's nothing inevitable about Skype having success with other carriers, Nokia or not. Nokia sales are down about 25% from last year and Nokia has negligible share of US markets. That's not a powerful position from which to bargain.

Skype had to sit down with 3 and negotiate terms, but Skype hasn't done much if anything with the other mobile carriers. Unlike 3, Skype@Nokia is a fête accompli, a take-it-or-leave-it proposition. The deal is a smack in the face to carriers who thought they had time to make their own Skype-killers, to wield lobbying power with regulators, to get their iPhone on and sell data plans without cannibalizing voice revenue.

Do you really think a year of 3 making a little coin will be enough to convince ranks of mobile execs to abandon strategies they just spent years and career capital to put in place? Do you really think they are excited about the chance to partner with an auction company that's been sucking the profit out of international calling and undercutting broadband voice pricing?

They are wedded to their value-added projects ("you don’t want to be just a dumb pipe do you?"), and Skype isn't even on the menu.

The opportunity for an upside and the threat if they don't sign on had better be overwhelming for them to risk their jobs, their shareholders' ire, and this quarter's cashflow. Skype's mobile bizdev team has a hard job ahead, and acceptance any time soon is far from certain.

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Monday reading

Business

Skype's 2008Q4 contribution falls from Q3, but still profitable. (Jean Mercier)

20% off the Emerging Communications Conference with 'skypejournal' discount code. See you at the SFO Marriott this week.

UK's O2 and Orange oppose Nokia+Skype phones, T-Mobile support them, and Vodafone hasn't said. "if you spend upwards of £40m per year building your brand, you don’t want to be just a dumb pipe do you?" Sounds like hard bargaining to me. (P.S. Wishing/Branding you're not a dumb pipe doesn't make it so.)  (Mobile Today)

AIM for iPhone comes out. AIM Free is ad supported. AIM Paid is... price TBD. Now supporting multiple accounts and free SMS to people in your iPhone contact list. (Ars Technica)

Community in action

Eurojust retracts news release attacking Skype. "NOTE: This is an update of the press release issued on Friday 20 February 2009. Some of the information in this press release was issued prematurely and is therefore incorrect, as there is not yet an official case reported to Eurojust." If only the Sopranos or The Wire were still running. (Government Technology) SJ:Eurojust coordinating anti-Skype project; SJ:Evildoers trust Skype encryption, Cops seek more power

DataPortability.org calls for volunteers to fill a steering committee vacancy. One conference call per week until elections. [disclosure: I'm on the steering committee.]

Twitter Friends and the Influence of Influentials in Word of Mouth Marketing. On research performed by the HP Social Media Lab and explained by BT's JP Rangaswami. (Skillful Minds). Attention to statistics describing social conversation behavior can improve the choice of features in software like Skype.

Future visions

Theme for Supernova 2009 is "Change Networks." Think innovation/value networks but looking at how change propagates. December 1-3 in San Francisco.

Microsoft Office Labs vision 2019. Utopian vision, clutter-free, ten years' out, all feasible, if only for the wealthy. Videos and screenshots. (istartedsomething)

Marriage beginnings and endings

Father (Poland) gives daughter (Texas) away at wedding over Skype. (Killeen Daily Herald)

Ex-Wife Haunts House over Skype. (Ask Bossy column)

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Tuesday, February 17, 2009

In An Effort To Become Ubiquitous, Skype Partners with Nokia

Skype, the darling of PC-based Internet telephony, announced news today that will extend the company's reach beyond the personal computer. At Mobile Wold Congress in Barcelona, Spain, Skype announced a partnership with mobile handset maker Nokia whereby Skype software will be pre-loaded onto some NSeries phones starting in the third quarter of 2009.

Skype on the N97

The upcoming Nokia N97 will be the first Nokia handset to receive the Skype software. With Skype pre-loaded, Nokia NSeries users will be able to IM and call their Skype contacts using Skype's VoIP infrastructure, rather than via traditional GSM networks.

The Primitive Skype Mobile Experience Thus Far

For some time, mobile users have had ways of conducting limited Skype functions. For example, an older version of Skype has long been available for the Windows Mobile operating system. More recently, Skype has released 'Skype Lite' versions, which are essentially Java-based versions of their VoIP/IM software for a variety of mobile platforms including Nokia, Motorola, Sony Ericsson, Samsung, and LG.

Additionally, products such as iSkoot and hardware platforms such as the 3 Skypephone make it possible to have Skype IM/calling using mobile handset software. With the 3 Skypephone, users can make Skype-to-Skype without using their GSM minutes thanks to the iSkoot implementation UK mobile carrier 3 has arranged. The 3 Skypephone also allows one to see their Skype contacts' presence information within the phone built-in address book.

A New World?

The new Skype version that will be on Nokia handsets is a native version that will be tightly integrated with the Symbian operating system. In fact, Skype will be available via the phone's firmware. For those who purchase an N97 before Skype is released, an updated firmware will be made available.

With Skype will be integrated into the N97's address book, it will be possible for users to see when Skype contacts are online alongside their existing phone contacts. If a Skype contact is online, users can either send their Skype friend an instant message or make free and low-cost phone calls via a 3G cellular connection or Wi-Fi. Skype-to-Skype calls will still remain free and SkypeOut calls will adhere to the low calling rates we are accustomed too.

Globetrotters Targeted


The Nokia and Skype partnership will be a major benefit to any mobile user who either frequently travels or otherwise needs free/inexpensive calling. Skype has long been a great option to communicate while traveling internationally. With today's announcement, Skype will be as close as your mobile handset. For anyone who travels frequently knows, it is alarmingly expensive to make phone calls while abroad. Having Skype on a mobile handset will make it very cost-effective to communicate with your colleagues, friends, and family.

Skype was wise to partner with Nokia. The Finnish handset maker is the world's largest and most dominant mobile handset maker with roughly 40% of the phone market. Now, with a Nokia/Skype partnership, both parties stand to benefit. For Skype, they will see a rise in SkypeOut calling and yearly calling subscriptions, and Nokia will see globetrotting professionals look to NSeries handsets for their communications needs.

Carrier Reaction

It will be interesting to see how mobile network operators will rereact to this new Skype offering. SkypeOut minutes, if heavily used, could seriously dent international calling revenue. In today's mobile network market, where carriers are looking for any method to monetize the mobile communication experience, Skype on a mobile could cannibalize international calling and texting profits.

What are your thoughts? Could you see using Skype on your mobile handset, especially if the Skype experience is tightly integrated into your mobile phone book? Please leave a comment and lets discuss!

Skype Journal columnist Jason Harris, engages communities for corporations and explores internet telephony, mobile technology, and the leaders who bring them to market on his Techcraver blog and on Twitter.

To follow Jason further: see his website, follow him on Twitter.

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