I received some feedback when I floated my previous post on Katrina earlier today. So being naive I sent the following response which outlines what appears possible to me.

Thank you for the FCC perspective. However if I understand correctly you can’t transfer it to a VoIP provider like Vonage or Skype. Thus the regulations aren't going to help much at all. This group is still tied into the tyranny of the fixed line. People need their numbers where access may be difficult and messages can be left.

I was approaching it from the following point of view…

• Minimal infrastructure. Minimal set up and training.
• Implementation in hours rather than days or months
• Put in the Astrodome an Internet café along with headsets.
• Provide broadband and WiFi
• Enable Skype on those PC’s / phone handsets. Word would spread rapidly.
• Enable account holders to open a Skype account and assign their home number to it (SkypeIn)
• They would be enabled with free voice mail at the same time.
• Using the latest version they could call forward if required to a mobile number (cost two cents per minute) or to another Skype account – buddy for free, thus establishing a more online point of contact.
• It costs nothing to open accounts.
• Presence would enable them to create support groups and networks quickly amongst neighbors.
• Bell South could probably arrange to keep ownership of the numbers if they wish, e.g. loan them to a service.
• There is no need for a switchboard; it does require some bandwidth….

Rather than ponder the outcome, it should be done for humanitarian reasons. The old system doesn't have an emergency response that is acceptable any more.

Feedback I received on my previous post:

1) Let displaced account holders log in and claim their accounts (phone numbers) via the Internet. What's happening at the Astrodome?

I don't know of that happening. However, the FCC did actually, amazingly, do something right this time. They issued an emergency waiver of the number portability regulations. It is now allowable to port a number to a different geographic rate center. Under the actual rules, you can port your number to a different carrier, but its rate center assignment is fixed (modulo FX lines, which are controversial). Under the waiver, NO and other impact-area numbers can ring elsewhere. This will mostly be used by businesses, I suspect, but perhaps some people can get this too, once they settle into new digs.

It is somewhat harder, but not impossible, to point multiple phone numbers at a single phone. This would require, I think, two steps, one to port the number to an operative switch, and a second to Remote Call Forward it to a target number. A given phone can't, alas, have very many numbers on it (a few, actually), and in a place like the Astrodome, it might make sense to have a sort of switchboard set up to answer messages for lots of ported numbers.

Or will they:
1) just keep the bills running
2) not use their imaginations.

I don't know if BellSouth will do so, but the FCC's authorization of porting means that, at least in theory, other carriers can step into the breach.

I just got off of a call with Angelo (awake for 90 hours in Bahrain), Dina Mehta (from Mumbai and of Skype Journal), and Anna Lisa (Amsterdam) about setting up the KatrinaHelp Team's phone service. They are working with the Saturn ham radio operators to queue and relay calls for help from around Tulane. So they're setting up a local SkypeIn number and buying some SkypeOut time, about 20 euro for now. The volunteers, many of whom are alumni of Tsunami relief efforts, will follow the sun, handing off the account as they change shifts.

Two unresolved problems so far.

SMS. They need to receive and send SMS. Text will often get through to a mobile phone where voice calls fail. And these are life and death calls for help. The volume is low, fifty to a few hundred messages a day for the next few weeks. If you can help, Skype me (evanwolf) or Skype KatrinaHelp.

Payment. The other problem is that Skype still binds each account to just one payment option, typically a credit card. So the same person who pays for this account now is responsible for topping up the account for the life of the project. This could end up being a lot of money for one person. Right now we're assuming sponsors could reimburse our volunteer, but it would be better if others could buy SkypeOut minutes and transfer them to KatrinaHelp.

This is just one project. Grassroots. Independent. More to come.

UPDATE: See the KatrinaHelp home page if you want to join in.

UPDATE: Thanks to Jaanus Kaase, the official Share Skype blogger, for SkypeOut vouchers. Nice job, Jaanus. Blog on.

UPDATE: The volunteers:

• updated their Skype installs to the latest non-beta version,
• completed their purchase of SkypeIn and SkypeOut,
• set HotKeys so they can answer calls quickly,
• recorded voice mail messages,
• worked out that they couldn't have two people logged in with the same Skype name at the same time, and used SkypeOut to call the Tulane number. It worked!

The local phone system is swamped. Calls to the number sometimes produce "Due to the hurricane in the area you are calling, your call cannot be completed at this time. Please try your call again later." In the nicest voice. Callers will have to persist.

UPDATE: Jaanus Kaase: "We have eased the payment limits on KatrinaHelp account so you should have no issues making further payments."

UPDATE: Connectotel's Marcus Williamson is setting up a Skype-to-SMS bridge for KatrinaHelp.

1.3 million people in New Orleans. Only 4 on the network. This is a screenshot from yesterday afternoon of a Skype search for users in New Orleans. A virtual metropolis unplugged as Hurricane Katrina darkens the real one. Sending chat messages out, all of the remaining few are offline.

News reports told of land lines shutting down as telephone buildings flooded. Then of cell phones working for hours as roof-top siting kept them relatively dry and running on backup power for a while. Then of both mobile phones and towers running out of power and going dark.

New Orleans will light up again. In the mean time, if you are involved in disaster relief for Hurricane Katrina, the hurricanekatrina tag may help others find you and either get or offer help. Write it into your Skype profile's About field.

Skype's network is fine despite the loss of users and supernodes in Katrina's wake. Is there anything else Skype Technologies should do to make Skypenet at least as resilient as the Internet?

See also:

• Disaster recovery links
• flickr photos