GigaOM today reported on Vonage's latest results: new subscribers down, churn is up, ARPU is down, subscriber acquisition costs up.  All indicators going in the wrong direction; in fact, one could say that Vonage continues to dig its own hole (as predicted here and here).

Maybe Vonage's board could use Vonage's latest service announced yesterday: calling 811 for assistance in digging holes. Hat tip to Garrett Smith at VoIP Supply for... ... continue reading.....

Get the newest WLM release. Microsoft improved a few of the identity bits so your presence shares more of your profile with Microsoft sites if you like. They've tweaked a bunch of small things and - wait for it - if you sign up for Verizon Web Calling, you can make two free three-minute calls to nearly anywhere. I wonder if that promotion will work. Meanwhile, I still groove on their "shared folders" feature,... ... continue reading.....

I am always happy that I did not buy anything (that was tough) last year. Or should I say the past 6 months... I am going to wait till one of those PDA/Smart phones states that it has been Skype certified and that it comes with Skype Out credit. As a gift...... ... continue reading.....

The first new idea I've seen in a long time on the stale network neutrality debate came from following a comment to this post (whose conclusion doesn't match the quotation -- if big enterprises want to waste shareholder capital on me, please bring it on!). Anyhow, here's the deal:

The false dichotomy of net neutrality, and the Tariff Rebate Passthrough solution

...and the nutshell version from the previous comment:

The idea is Tariff...

Several people have been pinging me lately about Belize. Lovely, small (287k people) Central American country on the Caribbean. Belize Telecommunications Limited, seems to be interfering with Skype calls on BTL's Internet services. Skype user comments via chat and Skype Journal tips:

• "Yes, Belize Telecommunications Ltd. frequently tries to block skype"

• "I do know most of my friends from Belize got the blocking problems. It goes on and off....

Initiated when Andy invited me to participate in the Nokia blogger program back in June, I have now had the opportunity to work with several mobile platforms and, over time, made several attempts to work with programs that access Skype from the mobile phone. I've also been following the Skype perspective on mobile here, here and here where expectations are... ... continue reading.....

VoIP Now wrote yesterday that "Skype's closed protocol seems to be ruffling feathers everywhere" as he mentioned Jordan's brief Skype ban.

It's a question of whose feathers are ruffled, I think.

First, you have those protecting economic interests, like phone companies and those who tax long distance calls. They'll get over it when they bring their own rival solutions to market or when consumer demand is overwhelming.

Second, you have those opposed... ... continue reading.....

Walking across the river this afternoon in central London. Thinking of home, missing the wife and kids. Have been on the road too much in the last month or two, and too much travel in prospect too.

So I want to call Dr Mrs G to pass on my heart's desires etc. Problem is, the younger daughter tends to sleep at various slightly random times. Too often... ... continue reading.....

Today Skype released Skype for Pocket PC 2.1, a release whose accompanying documentation reflects the reality of the limited resources of handheld mobile devices. A full list of new features is available here; however, key items include:

• A new multi-chat interface which supports chats with several participants.
• Skype Launcher, a small 'launcher" application that checks available memory and verifies that Skype is installed correctly. (Hopefully this will avoid the situation I previously...

by guest blogger David M. DeBartolo

I would like to update you and your readers on the situation of Skype in Jordan. As you reported, the Jordanian Telecommunications Regulatory Commission (TRC) recently reversed its decision to block Skype in Jordan, and Skype is back online. On Oct. 17, I had the opportunity to meet with the Jordanian Minister of Information and Communications Technology, Eng. Omar A. Alkurdi, who shed some light... ... continue reading.....

Last May Skype announced their first "free" SkypeOut promotion -namely all SkypeOut calls within North America would be free until Dec. 31, 2006. In early September Skype announced a similar program covering France. Basically, if you were not already a Skype user, you simply sign up for Skype, and all your SkypeOut calls within the designated territory are free; however, you pay normal SkypeOut rates for calls outside the designated region. And the... ... continue reading.....

In the file sharing world of Kazaa and bittorrents, members of a network share two things: the files, and offers/bids for those files. More specifically, they ask for or offer little chunks of files ignoring the chunks' order in the file. You pass along what chunks you have and grab the chunks you need and, eventually, getting little bits from many sources, you have all the parts you need to assemble a copy of the... ... continue reading.....

Naked Conversations co-author (with Robert Scoble) Shel Israel and American-converted-to-Canadian VC and blogger Rick Segal (and our former Microsoft evangelist when I was at Quarterdeck) are currently traveling through Europe. With an objective of learning about Europeans who have been bitten by the technology development bug, as well as about the integration of technology into European societies,. Shel is planning to write another book, Global Neighborhoods, while Rick may be seeking out... ... continue reading.....

Last week's Voice 2.0 Conference in Ottawa exposed examples across the entire range of infrastructure and services that lead to voice-related applications. Martin Geddes led off with a keynote asking What's telephone for? What's the unmet user need? Where's the money and What's next? Sam Aparicio of  Angel.com provides an excellent commentary on Martin's presentation ending with Martin's economic model for Voice 2.0 telephony:

• Martin talks about an inversion of...

Some more random thoughts on how our minds have been poisoned by 100+ years of Bell (or was it Meuccian?) telephony.

The signalling system in the analogue era was very simple. I want to talk, your phone rings, you pick up. We then enter a manual signalling exchange. "Hello, this is Mary." Confirms I got through to the right number and callee. "Hi Mary, this is Kevin calling. Is this a good time for... ... continue reading.....

How does Skype fit into the mix of other social media? If you recall, Lilia Efimova started using the ULRTMT - Universal Language Real-Time Message Translator this summer. Lilia and her online friend Andrea Ben Lassoued wrote "Weblog-mediated relationship: a co-constructed narrative" and it's being... ... continue reading.....

This morning Skype announced the gold release of Skype for Mac 2.0; finally a released Skype for the Mac with video support. Just in time to take advantage of all those iSight cameras built into more recent models such as MacBook Pro and MacBook. And, of course, one can now hold two party cross-platform video calls between Mac and Windows versions of Skype.

We would appreciate receiving your feedback via comments on your experiences... ... continue reading.....

I could do a long critique of every softphone out there, and there's plenty to pick apart. I thought I'd just select one little detail to show why the portal IM clients and Skype remain top dog: they just deliver what the user wants, no hassles.

Every time I log in to Windows I get this:

Go away! Shoo! Don't irritate me with unnecessary login screens. Fade into the background. I don't... ... continue reading.....

I just want to acknowledge that I have had a few reports this week to the effect that Comments are not appearing or, in some cases, have been reported as "not allowed". Rest assured that both Phil and I are disciples of Shel Israel's and Robert Scoble's book, Naked Conversations.  We want and appreciate your comments; we want Skype Journal to be a conversation amongst both Skype enthusiasts and Skype users.

Both Phil and... ... continue reading.....

One of the "joys" of being a US-controlled public company is that SEC requires the breakout of International from domestic sales. So today's 3rd quarter report from eBay provides some information that allows us to look at Skype registrations coming from the U.S.

With over double the registrations from two quarters ago, it certainly demonstrates that the free SkypeOut within North America is probably helping to... ... continue reading.....

"WAP is Crap!"

Well, in fact it was quite good given the technology constraints it had to work within. As an implementation of the wired Web on mobile devices, it was well thought through, surprisingly effectively implemented, and funded to the gunnels.

The difficulty was that it was in general a solution to a problem the users didn't have. The power of the wired Web is the hyperlink and browsing of information. Users spend a... ... continue reading.....