
In his recently published list of features desired for a small business Skype bundle Martin Geddes included "A cool USB conference call speaker phone to stick in your laptop bag" I received for evaluation the recently released US Robotics 9610 USB Internet Speaker Phone on Friday.
Skype Journal Labs
Bottom Line:- Good for 3-4 people, SOHO
- High audio quality
- Sound card config troublesome
- US$40-65
Opening the package to see the physical device brought back images of many meetings I have attended with conference table speakerphones by Polycom [Editor: see the Skype Journal overview of the new Polycom Communicator] and other vendors, designed to allow all meeting attendees around a table to fully and interactively participate in a conference call with outside parties. But the first generation of these devices often generated a "talking in a barrel" effect such that it was difficult for the outside parties to hear the table-talk; technology that was not totally transparent to the business at hand.
In evaluating this device I looked at both ease of setup, quality of the conversation and overall feature set.. For the first I simply had to plug the Speakerphone into a USB port on my laptop. No power adapter required! The installation CD includes a copy of Skype but, if not already installed, I would download and install the latest version. There are no software drivers required. You can verify the installation by going to Skype's Tools | Options menu and selecting Sound Devices. The C-Media USB Headphone selection should be available for all three settings.
For the voice quality check, I called Bill Campbell on Skype; certainly at my end his voice was of sufficient volume and clear. Noting the full duplex nature of the device, Bill reports that at his end there was no "barrel effect." Convenient volume and mute buttons allow you to manage your conversation without accessing the computer application. As the final measure we were able to carry on a normal conversation with no impediment caused by the technology. With its echo cancellation technology, certainly it was along the lines of the portable speakerphone that Martin was seeking.
One caveat: this speakerphone only works in situations where the only other audio device in your laptop is the "default" sound card included with the laptop. (The USR SpeakerPhone effectively becomes a second audio device when you plug it into the laptop.)
The subject of multiple sound cards in a hardware configuration and the management of which audio device with which application will make for a subsequent post as there is an industry issue here both with respect to Skype's certification standards and the management of Windows sound devices.
As a stand alone device to accomplish its stated function. Ideally suited for three to four person conversations in a small office, it not only works well when connected to a standalone laptop but also provides the performance expected of a quality speakerphone. As a product that can easily be integrated into any more complex desktop or laptop configuration, stay tuned.