• Bill Campbell on Skyping without a computer

  Hey Muppet!
  Gleefully dancing is good for the soul. Better than a glum Muppet too. (Grin)

  Regards, Bill

• MuppetMaster on Skyping without a computer

  A cost per call is very different than the 100% cost-savings you ascerted in your original post. If only this blog would be a little more balanced, rather than gleefully dancing at every opportunity...

• Bill Campbell on Skyping without a computer

  Hey Muppet! Three times.
  In Europe inter-country calls with traditional telecoms are expensive. And not everyone has the same CPU power between their ears like you do. (Grin)

  The SkypeIn number does cost money. My guess is about 0.16 cents per call. In Canada we call that "mouse nuts". Too small to worry about.

  They were only looking for this project to reduce cost by 80%. SkypeOut free to Christmas was a bouns.

  Please hurry back, Regards, Bill

• Bill Campbell on Skyping without a computer

  Hey Aswath!
  Good to hear from you again. In this case I suppose USRobotics is only supporting the Skype user-base with incoming support calls to their traditional pbx-based call center.
  Regards, Bill
  

• Kendall on Skyping without a computer

  Brilliant .... i dont think u need a High I.Q. to know that if u want to receive calls with out using a computer u'll have to forward your skype in number to your phone , the next question for the "Genius" is how he would make outgoing calls without EQO or an adaptor when the calls drops while on a support call & how he is going to figure out the customers caller id, if the customer is using skypeout to place the call

• Aswath on Skyping without a computer

  SkypeIn calls are handled without a computer because it gets forwarded to the PBX. How are SkypeOut calls made without a computer?

• MuppetMaster on Skyping without a computer

  Further, what telecom services were they using that had such high rates? There are many alternatives to providing North American and European support services at a much lower cost, beating the price per minute for SkypeOut (1.7 Euro Cents/min). Seems more like some support services team did not have their telecoms cost under control, and went for a hack as oppossed to a professional solution.

• MuppetMaster on Skyping without a computer

  100% Savings? They still need to purchase the SkypeIn number and pay for that. Further, the SkypeOut for free is only valid through the end of the year.

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