Both Microsoft and Yahoo are deploying dial-out services in their Messenger clients. How do you compete when it comes to call termination? Four points:
Rates (converging to flat and free)
Reach (going worldwide)
Quality (expectations raised by GIPS audio quality)
Everything else
It's the everything else that'll matter. Bundling, niching, creative use of call metadata, convenience, caller ID pass through; they and the rest are secondary to making your softphone start up with Windows and be the conversation tool of choice.
"One of the ways Yahoo can compete with Google, IMHO, isn't to try to match then in product sets and feature to feature upgrades but to figure out what they can do differently--and do it amazingly well--and integration of tools across media and life management platforms seems like one smart way to go in this regard."
Q. Did the Microsoft-Yahoo IM interoperability agreement include voice calls?
Planck, Henshall, Shapiro, Udell, Hammersley
14 December - Quantum Physics Day. "-- the anniversary of the day in 1901 that Max Planck created the concept -- and the word -- of "quanta" and launched the revolution that has taken over the world." We've all been waiting for Heisenberg ring tones: they tell you who is calling or when, but not both.
How Skype might help bring Network Neutrality (Mitch Shapiro via Isen. Can you blame poor Skype call quality on your ISP or other pipe-owners? If so, grounds for a consumer fight for customer choice, competition, and for no-filtering rules. David Isenberg: "We can do our part by expressing our outrage when they're outrageous. Early. And often."
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Comments
Posted by: hiro bachani at February 18, 2006 2:28 PM
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dear skype team- at 58 years you might find me to be too old for your avant-garde innovations- my two sons are however quite upto your lingo-style- but being in the ipods marketing field i should try to understand what is happening in this flattening of the world-according to thomas fieldman- your team seems to have adopted his motto pretty fast what is dina mehta doing in your american fast-paced skype atmosphere- please keep it up- if google could work wonders with their adwords and adsense there is no reason why you too should not develop skype in some similar manner and rake in the billions of ad dollars- regards- hiro bachani- http://www.merlin-me.com merlin mp3/mp4 players are rocking the podcasting world with their 15,000 songs/100 movies on your palm-tops. ideal for ebay too.