Stuart Henshall

Lunchtime Listening eBay 'n Skype

September 14, 2005 09:19 AM

Topics: Skype News | ebay

James Enck pointed yesterday to a Morgan Stanley luncheon session for eBay Skype. You can listen to it here. The professionalism and understanding of Meg Whitman and Rajiv Dutta shine through this briefing. I can sense Meg's "marketing nous" and interest while Rajiv would appear to have been the detailed point man all the way through.

Two main underlying themes:
1) New ways to monetise ecommerce. Not just a transaction model. eBay with Skype create a lead generation opportunity in pay per call.

2) Reduces friction. Earliest friction was trust and safety. second was description and the need a picture. Payments before PayPal another friction. Shipping now enhanced so you can download postage etc handling reduction.




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Comments

Posted by: Ricky at September 14, 2005 1:21 PM

Yeah, they're so smart they simply overlooked the fact carriers have the first and last word on whether Skype flows through their backbone. Good luck with Chinese (and many other) market penetration.

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