Phil Wolff

Chinese Skype partner TOM Online's SkypeOut is blocked

September 8, 2005 04:34 AM

Topics: Asia | Business | Competitors | Skype News | Skype Partner Watch | analysis

TOM Online faces severe competitive and regulatory problems in China per reports compiled by Jirong Zhou. Jirong posted to his Zalbazone blog that TOM Online is not only far last in a three-way race for the Chinese IM market, but that major telecom operators are defending their own VoIP strategies (vaporware?) by blocking Skype.com and SkypeOut in major Chinese cities.

This is another example of telco incumbents aggressively defending their turf. Could Skype have picked a better partner, one with stronger guanxi, one better able to negotiate access to China's major markets and forge more alliances with China's regulators and incumbents? Right now they're walking away from SkypeOut revenue. How long until Chinese users get the same service as Skype users everywhere else?

The full article, including screenshots of the blockage and quotes from Tom.com CEO Wang Leilei follow...

From this post.

Cold Water

For Tom.com, third largest Portal in China
For Skype, world's largest VOIP player
For Tom Skype, their Joint Venture.

Just 3 days after Skype and TOM Online announced an exclusive joint venture (51% TOM Online, 49% Skype), there appeared a negative news on Sina's homepage, China's largest Portal. Telecom Operators are going to block Skype in ShenZheng, Shanghai, Beijing, GuangZhou. Red circled in the up picture.

I found the picture in Tom's Skype forum showing he is unable to login SkypeNet. A journalist from First Financial Daily reported his experience by calling China Telecom Shenzhen branches' 10000 service number. They said:

We detected that he used SkypeOut which is illegal to use. His number is in the black list. He must Guarantee not to use it any more. Or he will get the FINE.

Tom failed to land SkypeOut in June. And the Information Industry Department files that it is illegal to operate VOIP except the 6 Operators in China.

Within one year, TomSkype successfully get a 3.4M user group. It's an amazing rapid speed, however it still looks too slow, compared to Tencent's hundreds of Millions user group. Wang Leilei, Tom.com CEO, said,

"It's impossible to be profitable even if the 3.4M users are all using SkypeOut. So we are not going to seek opportunities to land Skypeout in the near future. The joint company is going to enrich user experiences with TomSkype."

Virtual Operators

Though it's illegal to offer VOIP Service, there are many operators making deals under the surface. Up to now only 263 got a pc to pc VOIP operating license.

Phone to Phone and PC to Phone are settled as basic Telecom service, only the 6 Operators has the legal identity to offer service. All other parties are designated as Virtual Operators. What's their fate?

[Posted by Jirong Zhou 2005-09-08 19:36:22. Mr. Zhou is business development and marketing director for Skype developer The Masters Team, maker of PowerGramo (coming into beta soon).]




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Comments

Posted by: M. at September 8, 2005 6:21 AM

Ebay is about to buy Skype and you don't mention such an important piece of information in your blog???

Posted by: Fons at September 8, 2005 8:51 AM

Tom.com is most certainly not the best partner to link up with for this kind of sensitive deals. They already had their share of problems: http://www.chinaherald.net/2005/03/media-tom-group-drops-all-mainland.html

Posted by: L.M. Wong, SDSZ at September 8, 2005 9:34 AM

My ISP is CNC and my location is Shenzhen city. We use Skype and SkypeOut daily to communicate with my colleagues in Hong Kong. My SkypeOut credit is bought from Skype.com instead of Tom-Skype. I occationally use SkypeOut and never expereinced blocking problem. The Skype 1.4 call-forward function forward calls to my China Telecom mobile phone via SkyeOut. The sound quality and transfer stability is excellent.

I do not know any official prove that SkypeOut is blocked by telco in China. Maybe some unlucky broadband subscriber are used by telco as guinea pig to do experiment on Skype filtering/blocking.

Currently there are three ISP's in Shenzhen area: China Telecom, Topway and CNC.

Too many fake news and fake products in China. We must go on finding out the truth and rumour of SkypeOut blocking in China...

Posted by: Bill Campbell at September 8, 2005 10:16 AM

Hey L.M. Wong!

Thanks for dropping by and expanding the story. I have many Chinese contacts and I have never heard about blocking before. I have made many SkypeOut calls to China too. They always worked.

Hopefully the truth will comes ot soon.

Regards, Bill

Posted by: Robert at January 5, 2006 12:39 PM

Actually Skype is a major enemy for Telecoms all over the world. No wonder there are problems.

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