I spent time talking to Dick Schiferli of Pamela-Systems today. He's had me trying out his latest profesional version of Pamela. He's looking for a few more beta testers before it goes live. Beta testers get a free pass for thirty days to try it out. Send an e-mail to pamprobeta@pamela-systems.com
There are a number of new features in this version, and this edition may be more aptly characterised as a productivity and communications tool rather than just an answering machine. Building on the voice messaging functions they have added "call recording", email forwarding, customized messaging, and something they call pamcasting which allows recording to be uploaded to a website with a coresponding XML podcast file.
Pamela uses virtual audio cables and provides a clean recording. My interest is primarily in the quality I can achieve for SkypeCasts and the ease of use. Pamela provides warnings to other Skypers by both a "tone" and text message letting you know you are now being recorded. Experience so far suggest that good mics and as always good broadband connections are necessary to minimize noise,
Other features that are built in. You can now customize you messages and aswers for different parties. Thus German, Spanish and English messages may be activated. Greeting can be customized for each individual then depending on language and location. It could take some time to personalize a few hundred buddies.
Pamela also enables you to e-mail automatically or automatically upload them to any website you have available. If travelling either solution could be helpful. While it doesn't match the ease of Skype's voice mail solution it does demonstrate plenty of additional functionality to work out. You may even have to read the promised manual.
Problems I found with some quick tests.
- When recording a conference call hosted by someone else not everyone gets a you are being recorded text message. Similarly they can't hear the warning beep.
- When in a three way call and one person drops off it terminates the recording, rather than the last person to hang-up terminating the call.
- I had trouble launching a Pamela recording session on some occassions. Similarly stopping a recording and then starting again in the same call wasn't always possible.
- I had some problems when switching from one headset type to another. Pamela didn't always reset my audio setting to a workable combination and thus a manual reset was required.
There's still some UI issues. The options are complex. It takes some time to work through. If you want to make some podcasts trying the beta. It still needs some work. Tell us what you think.