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Bill Campbell
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First Port of Call to get help on Skype

April 5, 2005 02:12 PM

Topics: Tips & Tricks

For many in need of help to solve a Skype problem the first stop is a post on the Skype Forum. Bless the newbees. :) :)

Few anxiety ridden readers can make it through the online documentation such as the Visual Guides for Windows. or (even more difficult) the FAQs . However there is a relatively new support service on the Skype Web Site two clicks away from the Help Tab on your Skype Client that is providing useful and often better information that in the FAQ and User Guides:

Skype Knowledgebase
Try it. I used it today to help a couple of lost Skypers on the Forum and it proved useful. I am sure it will get a lot better over time too.

Below the entry for the Knowledgebase is a Troubleshooter which should be coming soon. I had an opportunity to test this and found it helpful as well.

Good Skyping…

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Comments

Posted by: vivienne at July 16, 2005 3:07 AM


OK Skypies - wrap your brains round this - here's a challenge for you! I live in the UAE where the skype site is BLOCKED by the censors because our local phone provider has a monopoly and does not like competition. I just managed to download skype before it was banned. Consequently I cannot top up my account to make skype-out calls. If I could email skype accounts I could send them a top up with PayPal. Can anyone tell me how to get round this problem? Or do I just wait until I take a trip to Europe and top up from a computer there?

Your help would be much appreciated. Thanks

Posted by: Tim McArtor at November 22, 2005 2:47 PM

I live in Virginia--USA. I make frequent calls to St. Maarten. Can I obtain a St. Maarten phone number from SKYPE and talk from Virginia as though I was actually in St. Maarten.
Thanks for any help.

Posted by: Eric Olverson at January 2, 2006 8:06 AM

I recently lost allmy Skype credit and the page started to come up in Spanish.I have tried to buy more credit but Skype tells me that my e-mail address is already being used.I have e-mailed Skype without receiving a reply.Has anyone any suggestions ?

Posted by: Fiona at August 18, 2006 1:38 AM

download the newest version 2.5 and you can top up your credit from the uae. I live here and you can do it.

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