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Stuart Henshall
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CNet on Skype

February 16, 2005 08:01 AM

Topics: Skype News

Skype spokeswoman Kat James acknowledges problems but says the customer numbers tell the bigger story.

"Skype constantly monitors call performance across the global network of users and seeks to enhance quality through continuous product development," James said. "As our growth indicates, we have a huge number of satisfied customers." Skype callers: 'Customer service, please?' | CNET News.com

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