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Posted by: Francesco at November 9, 2004 12:32 AM
As it often happens with innovations that have a bottom-up diffusion pattern, it is quite difficult to evaluate current adoption and later follow its evolution. I've tried to collect and synthesize existing research on VoIP adoption and usage, from a variety of sources in a post on www.usagewatch.org. Two facts emerge quite clearly: strong adoption and a lot of awareness.
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