Ideas & Views

Skype Journal: Skype Strategy Questioned

February 20, 2005 05:21 PM

Should Skype Spin off SkypeOut? What do you think? This post found to a new telecom blog via Om Malik's comments. Telcoedge suggest that Skype is mixing being a "software" vendor with providing services. Well worth reading the whole post.

I posted a comment on Om Malik's post on recent issues Skype has been having with payments and billing. My opinion is it simply stems from the fact they consider themselves purely as a software vendor, not as a Communication Service Provider (CSP). But by providing SkypeOut and running it themselves, they are a CSP !!

In order to survive Skype must spin off SkypeOut and focus on what it does best : being a software vendor focussed on a developing and supporting the Skype platform. This platform should be as generic and customisable as possible:

* Generic Call Termination interface to enable Service Providers to provide their own call termination services (through their own peering agreements to PSTN or any other networks, e.g SIP networks)...........

If Skype does not make that step, its poor customer service reputation will taint its reputation as a software vendor.
TelcoEdge

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