[blackbirdpie url="https://twitter.com/#!/Skype/status/53231840756109312"]
I didn’t notice when Skype’s login servers and SkypeOut services went offline but several people Skyped and tweeted it at the time.
Andy Abramson can’t believe Skype’s servers don’t have the redundancy enterprise customers expect. I’m sure all hands showed up.
And yet I’m unable to see an outage in Skype’s stats showing the number of users online. I can only imagine the service interruption was short, the interruption was intermittent, it affected only a few people, or the data we’re seeing is incorrect.
Dan York wants transparency in the form of prompt, ongoing, and more explanatory communication.
I agree with Dan. Skype’s Heartbeat reports could have been much more specific.
- What exactly is the problem?
- What are the symptoms?
- Does it apply to everyone?
- How can I tell if it affects me?
- What caused the problem?
- What should users do?
- How long might this continue?
- Why do you think it happened? (I’m hoping for ninjas).
- How is Skype responding?
And an after-action report, summing things up.
So, what really happened, Skype?
Post Revisions:
There are no revisions for this post.
Join the Skype 6.X Text Chat Room