Klonies @ Skype for Enterprise?
Go read Jean Mercier's reaction to Klonies.
An excerpt:
I think Skype is shifting away from my needs! Would you, as a businessman, download something that showed this ... when changing your avatar? And yes, believe me, i like the “original” avatar function!
From Comvverse's Xen Mendelsohn's response:
The ways people manifest individuality in everyday life are essential elements of self identity... Klonies offer something new that Web avatars cannot do: the ability to create an alter-ego, a cool identity to represent oneself in mobile communications, which for many users has become the dominant means of communication.
Xen is right about the value of projecting identity. Jean is right about context. Maybe we need the workplace equivalents of Klonies.
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Bundles of avatars for different professions and industries. The mighty plumber, the serious banker, the school teacher. What are the symbols, the iconography for the hospitality industry, the entertainment business? Can you build them into a character's wardrobe, backdrop, adornments (just waiting for that adding machine tattoo for accountants), and accessories?
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Maybe partner with a service for creating company logos for all those SOHO/Prime businesses?
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How about beautiful art? Or science photography? Currencies of the world? A subscription to a new picture daily that matches your favorite image search?
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Or a photo transformation that takes your portrait or your family photo and puts it on a postage stamp? Or makes it look like a pencil drawing? Artistic effects.
Today's Klonies appear adolescent and juvenile, and seem well designed for mobile youth. There are no balding, fat, older, slightly squidgy-looking characters. Only "cute" identities, and most people don't self-identify as cartoonish or cute. Where are the avatars for "rugged", "mature", "experienced", "damaged", "brave", "caring", "connected", "political", "hard working", "introspective", "elegant"?
These Klonies are also very western. Take a walk through Malcolm Godwin's "Who Are You? 101 Ways of Seeing Yourself" (Penguin, 2000). The diversity of ways people think about themselves is astounding, varying so much by generation, by culture.
IMHO, it's not that we should displace the Klonies, making it safe for those of us who puke over cute. Skype needs to open the doors to a broader range of fee and free identifiers. Don't you think everyone should be able to assemble online personae that represent the identities they choose to project?
Bonus points: Persona by Contact Group. I want my colleagues and customers at work to see one avatar, mood, "full name", and contact details; an informal but professional look. I can have more fun with my friends and family, and I can tailor another personae to the public at large. This goes to Skype's overly simple models of personal and collective digital identity.
See also:
- Deleting Skype Names
- Last Minute Skype2 Gift: Privacy Shield
- Skype identity crisis?
- New Skype Ringtones Revolt Coming


Comments
Hi Phil,
Great post and great ideas! I'd like to address some of them and share some more insights as a member of the Klonies team at Comverse;
• Klonies of different professions and industries - interesting idea! Currently Klonies offer more fantastic ‘roles’ such as a superhero, cowboy, genie, centaur, angel, fairy, princess… I’m sure that doctors and nurses will be popular downloads…
• Logos for companies - nice idea for a future implementation of our technology for a different segment, i.e. the business market.
• Pictures - we have a new type of content which we call “one layer”; that means users don’t build the avatar but rather choose from an already made galley [look for the ‘Picture’ tab at the Klonies site].
• Klonies are primarily designed for Comverse Avatar Caller ID service (when I call you, you will see my Klonie on your mobile screen); that is why users create their content from a huge given gallery and don’t have the possibility to upload their own pics. Imagine the following situation: A blunt person calls you and uses an offending picture as his\her picture caller ID…? Definitely NOT something we’d like to see happening…
• “Persona by content group” - this is a feature we already offer our mobile customers today. Users can save 5 different Klonies simultaneously and assign each to a different user\group – for my colleagues I’d like a formal Klonie as for my friends a more casual one…
As for the Klonies looks – I answered both Jean and you at my blog, so head over!
Posted by: Xen | April 29, 2007 08:17 AM