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VoIP News: "The 5 Best Skype Extras"

VoIP News has come out with a post discussing what author Jim Higdon deems are "The 5 Best Skype Extras". Jim presents a most interesting perspective on the dyslexic nature of Skype with its superb technology yet turbulent business performance...

Posted in Skype Journal on February 23, 2008 01:20 PM

Whom to Follow in the VoIP World

On Thursday, VoIP News continued its "Top" lists with Owen Linderholm's list of the VoIP-News Top 20 VoIP Influencers for 2007. Included on the list are many who have contributed to the success of Skype Journal in 2007: Alec Saunders...

Posted in Skype Journal on January 5, 2008 06:04 AM

2007's Top Ten Skype Ecosystem Accomplishments

While this blog tends to focus on new developments and the role they can play in our future real time conversations, it sometimes pays to look back to see what has been accomplished. For 2007, these are, from my perspective,...

Posted in Skype Journal on December 28, 2007 11:28 AM

WebDialogs Unyte Re-emerges out of IBM SameTime Group...

... former WebDialogs CEO, now Lotus SameTime Director of Operations and Strategy, Lou Guercia leads a web seminar positioning the WebDialogs offerings, including Skype Extra Unyte Plus (to be renamed Unyte Share), within the overall SameTime product offering. Is IBM...

Posted in Skype Journal on December 5, 2007 05:30 AM

High Definition Voice: Bringing Skype's High Bandwidth Audio to Conference Calls

Skype partner HighSpeedConferencing enhances their conferencing infrastructure to provide high definition voice for all Skype participants on a call. Skype-to-Skype calls have long been known for their high quality audio; certainly when I am talking to another Skype user using...

Posted in Skype Journal on October 23, 2007 05:21 AM

A Primer for Skype's Direction - Skype's Extras Gallery and Developer Partner Program

This is the fourth post in a series summarizing the current state of Skype's ecosystem and providing a perspective on the assets in place for a new CEO to run with. Getting to the Present Alec Saunders' Voice 2.0 Manifesto...

Posted in Skype Journal on October 16, 2007 12:49 PM

Additional Links on Skype's Potential

The past week has provided an opportunity for all the nay-sayers and pessimists to say "I told you so". But many bloggers have followed on Jeff Pulver's lead with I Come to Praise Skype, not to Bury Them. Alec Saunders:...

Posted in Skype Journal on October 8, 2007 02:01 PM

Desktop Collaboration: The Skype Ecosystem Expands

A few days ago I provided an introductory post to the forthcoming series on desktop collaboration offerings that are available as Skype Extras. In this post I simply want to mention the three offerings that will be reviewed along with...

Posted in Skype Journal on September 12, 2007 10:14 AM

The Dawn of the Mashup World - Part I: Challenges, Why and Expectations

Over the past couple of weeks, as a judge in the recently completed Skype mashup competition, I have gained not simply an awareness of some new Skype Extras candidates but also a broader awareness of the emerging "Mashup" world's environment...

Posted in Skype Journal on September 7, 2007 11:06 AM

Skype Finds IBM is Becoming a Skype Extras Partner.

At the Skype Developers Conference in June Lou Guercia told his story about how WebDialogs became a Skype Extras Partner with their Unyte Desktop Sharing service and how this partnership had benefited his business, along with the trial and tribulations...

Posted in Skype Journal on August 22, 2007 10:52 AM

Skype Partners Answer Jeff's Call for Innovation in Voice Services

Business solutions from Skype partners demonstrate innovation and disruption built around Skype's unique infrastructure. This past Monday a very frustrated Jeff Pulver put out a Call for More Innovation in Voice Services. A widely acclaimed VoIP industry pioneer, Jeff has...

Posted in Skype Journal on July 25, 2007 12:30 PM

On Being a Skype Software Business Solution Partner

Over the past three weeks I have had the opportunity to attend the Skype sessions at the eBay-Skype Developers Conference, to meet with and/or interview several Skype Software Business Solution Partners (product reviews forthcoming), and to spend a day at...

Posted in Skype Journal on June 30, 2007 11:02 AM

Skype and The Enterprise

A Guest Post by Joe Thornley, Partner with Ottawa/Toronto-based Thornley-Fallis, whose ProPR blog explores social media and public relations. Joe is also coordinator of the monthly Third Monday/Tuesday events in Ottawa and Toronto where he brings together an audience interested...

Posted in Skype Journal on June 20, 2007 11:06 AM

Skype Sightings at eBay Live

An undercurrent of Skype awareness around eBay Live's opening day I remained in Boston for the first day of eBay Live - eBay's annual event for its infrastructure players and Resellers - and found evidence of Skype awareness in various...

Posted in Skype Journal on June 17, 2007 12:44 PM

A Banner Day for Skype Development Program

Today's activities provided not only a glimpse into developments with the Skype Developer Program but also an inside view of the recipe for being a successful partner from one who has succeeded, namely, Lou Guercia and his Unyte team. While...

Posted in Skype Journal on June 12, 2007 09:13 PM

Skype is a "Webware 100" Communications Candidate

Webware is a c|net website that talks about "cool web apps for everyone". Recent posts include review of Netscape's Social Browser, an Adobe Acrobat update for Vista compatibility as well as a remote printing feature and Sclipo, another potential player...

Posted in Skype Journal on June 6, 2007 01:44 PM

OnState Converts Skype IM Client into a Live Chat Center Agent

Over the past few years Live Chat, along with Click-to-Call, have become common tools embedded in marketing and e-commerce websites. To be effective the chat or voice session has to assume site visitors have no other tools beyond the browser...

Posted in Skype Journal on June 5, 2007 05:37 AM

Unyte's Tale: Pioneering and Persevering as a Skype SDP

Over at O'Reilly's eTel, Gershon Goren, CTO of Webdialogs, Inc., publisher of the Unyte Desktop Sharing Extra for Skype, goes back to the time when Webdialogs decided to partner with Skype and speaks of the trials and tribulations they went...

Posted in Skype Journal on May 31, 2007 06:35 PM

Skype Journal interview with Paul Amery of the Skype Developer Program

Paul Amery is Director of the Skype Developer Program, based in London. This is an informal interview shot under some willow trees outside the Santa Clara Convention Center in California for seven minutes in mid-May 2007 by Phil Wolff,...

Posted in Skype Journal on May 30, 2007 01:06 PM

Paul Amery's pitch to potential Skype Developers

Paul Amery is Director of the Skype Developer Program, based in London. This is a handheld video of 19 minutes from Amery's pitch to more than one hundred programmers at the TMC Communications Developer Conference 2007 at the Santa Clara...

Posted in Skype Journal on May 23, 2007 05:32 PM

Om: BT Gets It...

The Skype Developer Program is all about delivering software applications where real time conversation (aka voice and IM) is a key element for providing a mission critical business resource. For instance, OnState brings call center experience, Skylook provides a key...

Posted in Skype Journal on May 22, 2007 05:30 PM

Skype Extras: Goals and Achievements

Recently Skype announced the crossing of a benchmark for the Skype Extras program: passing the ten million download mark in just over four months of availability. In the past I have written about a few of their successful partners: Pamela,...

Posted in Skype Journal on May 13, 2007 05:46 PM

Unyte Testing Beta of Enhanced Desktop Sharing Tool

On Wednesday Web Dialogs made available a beta version of its forthcoming enhanced desktop sharing tool for Skype: Unyte 2.5. The new features include: Unyte P2P viewer Enhanced image quality Remote assistance New integration options available in the Unyte...

Posted in Skype Journal on May 4, 2007 02:23 AM

Call Center Infrastructure Disruption - A True Voice 2.0 Application Incorporating Skype

OnState's Web-based ACD for Skype 3.0 Brings 20 Years of Enterprise Call Center Experience to the Small Medium Enterprise (SME) Market What changes to Call Center infrastructure and business model can be wrought if you combine A team with...

Posted in Skype Journal on February 20, 2007 06:55 AM

Unyte - An Extras Gallery Success Story

Intuitive Desktop Sharing Application Bringing in Over 5,000 Installs Daily WebDialogs has been offering beta versions of its Unyte desktop sharing application for Skype for over six months. However, with the release of Skype 3.0, Unyte has become one of...

Posted in Skype Journal on February 2, 2007 03:26 AM

Skype Month End Updates

Skype for Mac 2.5 Goes GoldLast day for 50% discount on North American Unlimited PlanSkype for Business Updated Skype for Mac 2.5 went Gold this morning; download it here. It brings Skype for Mac much closer to the feature set...

Posted in Skype Journal on January 31, 2007 07:55 AM

eBay - Skype Synergy - Is There a Viral Opportunity? Post 1 of 2

Ever since eBay's acquisition of Skype sixteen months ago, speculation has abounded on why the acquisition and, more importantly, what synergies exist for integrating eBay, (PayPal) and Skype.  While we have seen stabs at eBay "SkypeMe" buttons for premium auctions...

Posted in Skype Journal on January 24, 2007 02:15 PM

My weekend online

Jan in Malaysia teases: Russian engineers reverse engineer Skype. VoIP Hacks by MacVoIP's Ted Wallingford is shipping. It's a must-have if it's half as good as Ted's blog, or the other Hacks books. ❦ Incident Commander looks so cool. Sim...

Posted in Skype Journal on October 9, 2006 08:45 AM

eBay, PayPal, Skype by the Numbers

On reviewing my notes from last week's eBay DevCon and eBay Live, some interesting numbers came out in the various sessions: eBay: last year sold a "Gross Merchandise Value" of $44B, representing 14% of all ecommerce on the Net. PayPal's...

Posted in Skype Journal on June 18, 2006 06:35 PM

VON Canada: Skype API Developers Session

"Adding Value and Building the Brand" Chaired by Jon Arnold, the panel for this session last Monday included: Andrew Hansen: Virtual Communications and a long standing association with Jyve.com and Skylook; also a member of the Skype Developer CouncilGoren Gershon:...

Posted in Skype Journal on April 10, 2006 07:22 AM

Skype Goal: “Better than a phone...“

The highlight of today’s sessions at Voice over the Net Canada was a presentation by Stefan Oberg, General Manager, Skype for Desktop and Skype Hardware. Stefan’s theme built on Alec Saunder’s Voice 2.0 Manifesto by talking about how Skype is...

Posted in Skype Journal on April 4, 2006 01:11 PM

Skype updates small business account management

Skype.biz 30% use Skype at work.— Skyperedirects to Skype's landing page of Skype.com/business. They've upgraded the "Skype Control Panel" service, formerly Skype Groups, with automatic topping up of employee accounts. Beyond that, Skype.biz quietly pimps Skype certified software, software and services....

Posted in Skype Journal on March 9, 2006 09:54 AM

Timbuktu Pro & Skype --- Remote Access for IT Managers

Timbuktu by Netopia is one of the real serious professional IT manager’s friends. It allows them to remotely access PC’s and Mac’s (cross-platform) around the world, fix them, upgrade them etc. Still sometimes it would be nice it you didn’t...

Posted in Skype Journal on March 2, 2006 09:47 AM

Unyte with Skype

Are you using Unyte 1.0 yet? If not I recommend you download it and try it out with your buddies. It allows desktop screen sharing and is integrates very effectively with Skype. To add that professional web conferencing capability...

Posted in Skype Journal on February 17, 2006 08:40 AM

Get paid to use Skype.

For me and you Skype is about being free. For Ike, well she believes people will pay her to use Skype. I met this charming lady Ike (pronounced Eeka) sometime back (we are both denominated as Super Users on the...

Posted in Skype Journal on January 31, 2006 06:03 PM

A small matter of honor

I have two concerns about Skype's certification of WebDialogs' Unyte, an immensely useful service/product. See Bill's favorable review and walk-through. First, the product is in beta testing. I like it, but it will be a different product when it comes...

Posted in Skype Journal on January 12, 2006 04:14 PM

Host Web Conferences during Skype Conference Calls - for free!!

Just one click on this “Share” icon in a Skype Chat Window and all your Conference Call participants are invited to share an application or a presentation you deliver off your desktop —think PowerPoint, Spreadsheet, Word Document. Think instant Web...

Posted in Skype Journal on January 5, 2006 05:00 AM