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Saturday, March 21, 2009

Alias Transfer: A Thing I Really Want from Skype for Business

Transferability of Aliases.

I wear many hats at work. A Skype account's aliases should hold all my hats.

I should be able to:

  • define a role (the person who orders office supplies, for example),
  • use it (call and IM suppliers, build a contact list of suppliers, accumulate a call/chat history), and
  • hand it off to another person when I'm no longer in that role.

This preserves continuity of relationships so work is not interrupted when I change roles or change jobs.

Enterprises spend billions and mount great efforts to define workflows that survive an individual's path through the organization. Skype, even with aliases, will break proven and well-automated roles, relationships, and contact channels if Skype aliases cannot be transferred as needed.

Web domains can be transferred. Email accounts can be transferred.

Let me easily get and give my aliases to other Skype users. 

 

See also:

 

Skype is a productivity and collaboration tool, well suited for workplace. Millions of people use Skype at work. Skype for Business is a Skype team and product family serving small and large organizations.

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